79
FAQs and Troubleshooting
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
Battery FAQs
What is the battery life for rechargeable batteries?
The rechargeable battery life is four to six months with normal usage and can be extended
for optimal usage if you use key settings and follow certain tips. The cameras offer the best
battery life when set up to record when they detect motion.
How can I extend the camera battery life?
To extend the battery life, follow these tips:
• Check your camera’s video quality and battery usage setting. To extend your battery life,
select the
Best Battery Life
setting. This setting trades video quality for improved battery
life. (See
Verify that the Arlo SmartHub is online on page 85
.)
•
Normal usage is defined as four minutes of viewing or recording per day with the camera
in the
Optimized
setting.
•
Depending on your specific usage, you might see different results. Also note that a
camera’s distance from the SmartHub can affect its battery life.
How can I recharge the camera battery?
Your camera battery comes partially charged. We recommend that you fully charge the battery
before using your camera.
You have two options for charging your battery:
• Use the power adapter cable to plug the camera into an electrical outlet.
• Alternatively, you can use the Arlo Dual Charging Station (sold separately), which can
recharge two batteries simultaneously.
If you purchase the charging station and a spare battery you can put the spare battery into the
camera while you recharge the other. For more information, see
Ultra dual charging station (sold separately)
What do I need to know about using Arlo cameras in cold weather?
Cold temperatures can affect any battery’s capacity becasue of their chemistry. This means
that if you install your Arlo camera outside in cold temperatures, you might notice a shorter
battery duration for the camera, or a faster than expected drop in the displayed battery
capacity.
Why does one Arlo camera battery drain faster than another Arlo camera battery?
Your Arlo Ultra camera is flexible and you can use it in a wide range of environments. Your
environment might include elements that affect battery life. In some cases your Arlo Ultra
camera may use more battery life than others:
