Arktek YBC-5, Руководство по обслуживанию, Страница: 5 / 8

4
TROUBLESHOOTING
Note : If, for trouble shooting, you need to open the cap or change the internal parts during the
use cycle, you should remove everything (vaccine stacks and ice blocks) from the device and
follow established protocols for cold chain handling of vaccines so as to ensure that they remain
potent and effective. Please record all observed issues and attempted solutions in the device log.
Problems Typical Causes Resolution
External components
are damaged. Improper handling or accidental
collision. Replace entire device.
Screen does not
display anything. 1. Wire connection came off or
wire broken.
2. LCD display and/or main PCB
assembly have failed.
3. Battery is dead.
1. Reconnect or replace with
new components.
2. Replace with new
components.
3. Replace with a new
battery.
The “Err” message
displays for a long
time. 1. The connection of the data
cable has come off.
2. The data cable is broken
1. Reconnect.
2.
Replace with a new one.
Visual and/or audible
alarm. The interior temperature is below
0°C. Remove everything and reload
with properly conditioned ice
blocks.
The thermometer’s
pointer does change
position over time
(when in the frozen ice
block) Thermometer is broken. Replace with a new
thermometer.
Interior temperature
rises more than 2°C /
day during the use
cycle. The vacuum Dewar is broken. Stop using the device. Call the
authorized customer
service engineer.