Hybrid electric water heater (WiFi model) – OPERATING AND MAINTENANCE INSTRUCTIONS FOR THE USER
59
7.13
Anti-freeze
If the water temperature in the tank drops below 5 °C when the product is powered, the heating element (1200 W) is
activated automatically to heat the water to 16 °C.
7.14
Defrost
This function allows the evaporator to thaw, switching the heat pump OFF and the keeping the fan ON.
7.15
Errors
The errors which may occur during operation can be volatile (if the error condition does not re-occur) or non-volatile
(they must be restored with a manual reset or the intervention of the technician).
As soon as a fault occurs, the appliance enters into the fault mode, the ON/OFF key flashes and the display shows the
error code. The water heater will continue supplying hot water provided the fault affects only one of two the heating
units, by activating the heat pump or heating element.
Whenever the product displays an error message, switch the appliance OFF and then ON using the ON/OFF
key; if the error message re-occurs, contact the technical assistance service.
WARNING: Before taking any action on the product, following the instructions below, ensure the electrical
connection between the components and the motherboard is correct and the positioning of the NTC probes
in their respective housings is correct .
Before each maintenance operation: carefully read the inspection procedures explained in the Technical Manual
Error
code
Cause
Heating
element
operation
Heat pump
operation
What to do
Pump circuit codes key
09
NTC air temperature sensor:
short circuit or open circuit
ON
OFF
Press the ON/OFF key twice and
check to see if the error re-occurs.
Check and, if necessary, fix the air
sensor assembly. If the error
reappears, replace the sensor
10
NTC Evaporator temperature
sensor: short circuit or open
circuit
ON
OFF
Press the ON/OFF key twice and
check to see if the error re-occurs.
Check and, if necessary, fix the
evaporator
temperature
sensor
assembly. If the error reappears,
replace the sensor
11
NTC sensor issue
Air/Evaporator temperature
ON
OFF
Press the ON/OFF key twice and
check to see if the error re-occurs.
Check and, if necessary, fix the
evaporator
temperature
sensor
assembly. If the error reappears,
replace the sensor
21
Refrigerant issue
ON
OFF
Check
the
operation
of
the
Evaporator sensor and the fan. Check
for any loss of refrigerant using a
sniffer
141
Fan issue
ON
OFF
Check the ventilator to ensure it is
correctly assembled and the electrical
connections are correctly wired. If the
fan does not work, replace it
Domestic hot water circuit codes key
218
NTC sensor high (hot water):
short circuit or open circuit
ON
OFF
Check, and if necessary correct, the
sensor connection to the main circuit
board. If the sensor does not work,
replace it
230
Medium/low NTC sensor
(heating element zone): short
circuit or open circuit
OFF
OFF
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