41. VOICE
MESSAGE
AV
-12/AV-38
Once installed the Voice Card is active and ready for Programming/recording.
AV-64/AV-256
After installation, scroll through
Program Zone 502-PORT-02
for Voice Channel
Number
NOTE 25
.
NOTE 25:
The voice channel numbers must be entered in
Program Zone 600
and
601
.
Record messages by dialing that voice channel number and follow the display. Set
lines required as DISA,
Program Zone 604
(refer to Flow Chart).
Auto Attendant (DISA)
Auto Attendant is used for operator overflow. If the operator is unable to answer a call within
the time set in
Program Zone 118
, the assigned Voice Channel will answer the call, playing
pre-recorded messages. Call processing will be determined by
Program
Zone 402
.
Call Queuing
Call Queuing occurs when an incoming call is answered by Voice Channel after the time set
in
Program Zone 139
is reached and while The assigned stations in
Program Zone 600
are
all busy. Lines do not require programming as DISA lines.
Recording Voice Message (Console Only)
AV-12/AV-38
Step 1: Lift handset.
Step 2: Press
[
#
]+[63]
for the first voice channel. Press
[
#
]+[64]
for the second voice channel.
Step 3: Display the following messages on the LCD:
O :
R
→
Record voice message.
7 :
P
→
Replay voice message.
1 :
N
→
Confirm the recorded/replayed voice message and move to the next
section.
2 :
B
→
Confirm the recorded/replayed voice message and go back to the
previous section.
Step
4:
Press
[0]
to start recording the voice message from the first section.
Step
5:
Press
[1]
if the current section voice message recording is completed. Automatically
moves to the next section to start recording the next voice message.
Step 6: Repeat Step 5 to record voice messages to other sections.
Step 7: Hang up handset to end voice message recording function.
Replay Voice Message (Console Only)
Step 1: Lift handset, or leave handset on Hook and press
[SPK]
.
Step 2: Repeat Steps 2 and 3 from
Recording Voice Message
operation (above).
Step
3:
Press
[7]
to replay the voice message from the first section.
Step
4:
Press
[1]
to replay the next section voice message. Press
[2]
to replay the previous
section voice message.
Step 5: Repeat Step 4 to replay the voice message/s in other sections.
Step 6: Hang up the handset to end replay function.
Activate Auto Attendant
AV-12/AV-38
Step 1: Program CO lines as DISA lines in
Program Zone 604-CO-03
.
Step
2:
Set
DISA Answer Time
in
Program Zone 118
.
Step
3:
Check
Program Zones 600
and
601
to determine which stations will be rung until the
Voice Card answers.
Step 4: Check where calls are to go in
Program Zones 218
and
219
.
Arista Systems Corporation
20