TROUBLESHOOTING
Technical problems
Repair
No source of supply
Check the power-source cable
Not read disc when press PLAY
Press PLAY but then stop immediately
The device cannot read disks that are not in DVD,
VCD or CD format
Dirty disc
No picture
Check the disk placed in the device with right
surface
Check the connection with device
No audio
Sound distortion
Check the input connections with TV
Check the connection with device
Check the Stereo input connections with TV
Picture is distorted when fast forward or rewind
At that time the picture signal is slightly distorted,
this case is normal
Frame not in 4:3 (16:9)
Adjust the frame size of TV
Remote control not received the signal
Check for installing in right polarity (+,-)
Check if the battery is old or not, replace the
old battery with a new one
Use the remote control far from 7m
Remove obstacles between the remote
control and the device
No effect when press keys on the device and
remote control
Turn off the power and then turn on again
Icon on menu not display or display partly on
TV
Select the suitable screen mode by consulting
the user’s manual of TV
Not read DVD disk
Check the zip code of DVD disk
Check the levels of confidentiality in
PARENTAL section of SETUP menu
Voice-over language and caption do not exist
in SETUP menu
Check the DVD disk having caption support or
not
Not have caption on the screen
Check the DVD disk having caption or not
Check for turning on the caption or not
Voice-over language and caption cannot be
changed
Check the DVD disk having caption support or
not
Cannot adjust the screen angle
Check the DVD disk having the screen angle
support or not
Not display menu on the screen in VCD play
Check for turning on PBC or not
