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ARI Motors GmbH •
Guarantee / Warranty
The normal wear and tear of your vehicle is not covered by the warranty. Additionally, defects due
to improper handling, in particular incorrect charging and maintenance of batteries, are also
excluded from the guarantee, including long parking (more than 14 days) without charging.
Furthermore, no guarantee claims exist if damage has occurred via:
•
Improper or unauthorized use of the vehicle, e.g. by exceeding the permissible maximum
speed, improper handling (e.g. racing or overload), improper care, improper maintenance or
unauthorized modification of the vehicle, charge with insufficient electrical energy, e.g. by
using a non-standard extension cord or a non-sufficient power source. Please follow the
instructions regarding the charging of the battery!
•
Non-observance of the instructions in the owner's manual for the vehicle, as well as in other
instructions supplied by the manufacturer, especially using the vehicle with insufficiently
charged batteries or storing batteries for a long time in an uncharged or poor condition.
•
Damage to your vehicle caused by other people or external influences (e.g. accidents, hail,
floods, etc.)
•
Assembly of parts not approved by ARI Motors GmbH on your vehicle or in your vehicle, or
other modifications not approved by ARI Motors (e.g. tuning).
•
Damages that were not immediately reported to a special service or were not properly
repaired. The missing causal relationship has to be proven by the customer will.
APPLICATION OF GUARANTEE CLAIMS
The guarantee claim must be made immediately to the guarantee service named by the importer.
When applying these claims, the claimant must present a purchase invoice. The validity of the
guarantee is judged by the importer or the authorized ARI Motors dealer. The costs of transport
to the warranty service and back have to always be paid by the buyer. The guarantee service must
be given the opportunity to determine the cause of the damage and the time to repair it. The
buyer is obliged to bring the vehicle clean and unloaded for repair on the agreed date. The repair
of the damage has to be reported to the buyer immediately, who is obliged to to collect the
vehicle within three days from the date of notification.
