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are made or not. Argonaut Computer, Inc. cannot guarantee availability of parts needed for repair services,
especially on out-of-production products or components. A limited warranty shall be provided for Out-of-
Warranty repair parts. Minimum lead-time for all out-of-warranty repairs is 4-6 weeks.
NOTE:
Parts removed from repaired products are owned by Argonaut Computer, Inc. Warranty is not
extended on repaired product.
We understand that occasionally a product must be returned. That is why products purchased directly from
Argonaut Computer, Inc. Come with a return policy. Our policy is clearly stated. Please take the time to
read it now before using your new product.
PLEASE NOTE: THIS RETURN POLICY ONLY APPLIES TO DIRECT SALES FROM
ARGONAUT COMPUTER, INC. TO END-USER CUSTOMERS. IF PRODUCTS ARE
PURCHASED FROM AN ARGONAUT AUTHORIZED DEALER, THE DEALER'S RETURN
POLICY WOULD APPLY.
Important Notice about Argonaut Computer, Inc. Return Policy
When opening your package
DO NOT DISCARD ANYTHING
- you will need it in the event of a return!
RETURN POLICY
Before returning any item, we require that you first call for a Return Merchandise Authorization (RMA)
number. Your purchase must be returned freight prepaid and insured for its full purchase value. Returns
must include the original invoice and be in "as new" resalable condition, in its original packaging with all
registration cards, documentation, media, and all other materials enclosed.
Returned merchandise must be received back in our warehouse within 10 days of the original invoice and
shipment date. We will not accept returns sent COD, returns sent without an RMA, or returns that arrive
past the 10-day period. Shipping charges are not refundable. A restocking fee of up to 15% of your
original purchase value may be charged for testing, reinstallation of operating system/drivers, and
packaging replacement. Customer may not return any preinstalled, open-packaged, or customer- registered
marine and/or other software, and will be charged current retail list pricing. A 25% restocking fee, based
upon current retail list pricing, will be charged for software returned in sealed packaging “as new
“condition. Additional charges may result from missing components or physical/electrical damage to the
computer case or electronics. Defective product returned within the 10-day period will not incur a
restocking fee but customer may be charged for missing components or damage. Processing returns can be
complicated. Please allow 10-14 days after receipt of product to process your credit.
To request a Return Merchandise Authorization (RMA) number, call (951) 813-3600 during normal
business hours. Be sure to have your original invoice in hand before calling. Detailed return shipping
instructions will be provided to you by fax or email.
