36
EN
Baked
potatoes
50
min
30
min
– 2
hour
95-100 °C
-
24
hour
12
hour
Keep warm
12
hour
-
60 °C
-
-
-
Your recipe
30
min
2
min
– 15
hour
100 °C
35-170 °C
24
hour
12
hour
* cooking time start to countdown once temperature reach to set temperature.
TROUBLESHOOTING
The issues in the following table do not always indicate a fault in the product. If the appliance does
not function properly or if the cooking quality is insufficient, consult the table below. If you are
unable to solve the problem, contact customer service center.
Problem
Possible Causes
Rice is undercooked
- Improper proportion of rice and water.
- The bottom of the removable inner pot is damaged.
- The lid of the appliance is not closed tightly.
- Plaque on the outer surface of the removable inner pot and on the heating element.
- After cooking, the rice was not rinsed under running water.
Rice is very tough
- Improper proportion of rice and water.
- The bottom of the removable inner pot is damaged.
- The lid of the appliance is not closed tightly.
- The removable inner pot is not clean enough.
Rice is too soft
- Improper proportion of rice and water.
- The lid of the appliance is not closed tightly.
- After cooking, the rice was not rinsed under running water.
Water sprinkles from
the multicooker
during cooking
- Improper proportion of rice and water.
- Rice was not rinsed properly.
- Plaque on the outer surface of the removable inner pot and on the heating element.
Strong odor from the
appliance after
turning on “Keep
Warm” function
- Improper proportion of rice and water.
- Rice was not rinsed properly.
- The bottom of the removable inner pot is damaged.
- The lid of the appliance is not closed tightly.
- The plug was unplugged during operation of the appliance.
The color of the rice
changed after “Keep
Warm” function was
turned on
- Rice was not rinsed properly.
- The lid of the appliance is not closed tightly.
- Plaque on the outer surface of the removable inner pot and on the heating element.
- “Keep Warm” function is set for more than 12 hours, or insufficient amount of
rice for this mode.
- The spoon is left in the removable inner pot with rice.
- “Keep Warm” function is set for cold rice.
- The plug was unplugged during operation of the appliance.
Rice is too dry after
using “Keep Warm”
function
- The lid of the appliance is not closed tightly.
- Plaque on the outer surface of the removable inner pot and on the heating element.
- “Keep Warm” function is set for more than 12 hours, or insufficient amount of
rice for this mode.
Milk or milk
porridge boiled
over
- Do not fill up the multicooker inner pot.
- Put the ingredients into the multicooker inner pot, place the bowl for steam
cooking on top, and close the multicooker lid. The bowl for steam cooking
prevents milk from boiling out.
Condensation inside
the display
- Contact customer service center.
