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5 FAQs
1.
After the installation is complete, why can’t I find the USB device correctly?
Answer: Check USB Controller option in BIOS, make sure it is “Enable”.
2.
What is the purpose of the LED indicator ON THE ARCFlash?
Answer: When reading or writing the data from/to ARCFlash, the LED will blink to show. It is being accessed.
3.
Can I pull out the ARCFlash from the computer when the LED is blinking fast?
Answer: We strongly recommend not doing that. This can lead to lost data or a failure blue screen. There is no harm in hardware, but it
may cause data loss.
4.
Can I use the Scan Disk to scan the ARCFlash?
Answer: Yes.
5.
Can the ARCFlash be shared in the local network?
Answer: Yes.
6.
Why is the available capacity smaller than the advertised size?
Answer: This is because the file management system and system files will take some space.
7.
Will the data in the public area still exist after resizing the secure area?
Answer: When you resize the secure area, all the data of the ARCFlash will be deleted. Backup your files before reallocating secure or
public space.
8.
How many digits can be entered for the password?
Answer: Eight digits.
9.
What is the difference between the red and green security icon?
Answer: The red icon indicates the Lock Disk state, and the green icon indicates the Unlock Disk state.
6 Notice
1.
The start-up disk function runs under the Windows 98SE only.
2.
It is strongly recommended not to pull out the ARCFlash before it stops blinking.
3. After completing the driver installation, if the removable disk symbol does not appear, please click “Control panel”-> “system”->
“Device manager” then choose ARCFlash. Use the right mouse button, and choose “properties”-> “setting” then click the “Removable”
option and restart the computer.
4.
Do not pull out the ARCFlash when accessing the files from the ARCFlash. Close the program before pulling out the ARCFlash.
5.
The security program will automatically close after entering the wrong password more than 3 times.
