12
Troubleshooting
If your device doesn’t turn on:
Charge your device then switch on normally.
If you want to extend the life of your battery:
Decrease the screen brightness and turn off the wireless connections if not in use.
If your device is functioning too slowly:
Close all apps which are not currently being used.
If your WiFi reception is poor:
Make sure you are not far from the WiFi hotspot.
Reset and redefine your connection parameters.
Contact your WiFi connection provider.
Check and install Windows updates in Settings > System and Security > Windows
Update.
If you want to restore your product (erase all your settings? forgotten
password?)
From the notification centre, select Settings > Update and recovery > Recovery
From there you can Refresh your PC without affecting your files, or Remove everything
and resintall Windows.
