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ALJ2TB User Manual 

rev. 12/03/19

TROUBLESHOOTING

Important: 

Service jacks are self-contained devices used for lifting, but not sustaining, a partial vehicular load. In 

accordance with ASME PASE Load Sustaining Test: “A load not less than the rated capacity…shall not lower more than 

1/8" (3.18mm) in the first minute, nor a total of .1875" (4.76mm) in 10 minutes.” Lowering within this range is considered 

normal operation and is NOT a warrantable defect.

PROBLEM

ACTION

1. Unit will not lift rated load.

Purge air from hydraulic system by following procedure under 
SETUP.

2. Unit will not sustain rated load or feels “spongy” under rated      
load.

Purge air from hydraulic system as above.

3. Unit will not lift to full height.

Purge air from hydraulic system as above.

4. Unit will not lower completely.

Check oil level. Make sure hydraulic system is not overfilled.

5. Handle tends to raise up while the unit is under rated load.

Pump the handle rapidly several times to push oil past ball valves in 
power unit.

6. Unit still does not operate.

Contact customer service.

LIMITED WARRANTY

ARCAN® PROFESSIONAL TOOLS WARRANTS TO ITS CUSTOMERS THAT THE COMPANY’S ARCAN® 

PROFESSIONAL TOOLS BRANDED PRODUCTS ARE FREE FROM DEFECTS IN WORKMANSHIP AND 

MATERIALS.

Arcan® Professional Tools will repair or replace its Arcan® Professional Tools branded products which fail to give 

satisfactory service due to defective workmanship or materials, based upon the terms and conditions of the following 

described warranty plans attributed to that specific product. This product carries a ONE-YEAR warranty. During this 

warranty period, Arcan® Professional Tools will repair or replace at our option any part or unit which proves to be 

defective in material or workmanship.

Other important warranty information:

This warranty does not cover damage to equipment or tools arising from alteration, abuse, misuse, damage and does 

not cover any repairs or replacement made by anyone other than Arcan® Professional Tools. The foregoing obligation is 

Arcan® Professional Tools’ sole liability under this or any implied warranty and under no circumstances shall we be liable 

for any incidental or consequential damages.

Note:

 Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above 

limitation or exclusion may not apply to you. If you have any questions about warranty service, please contact Arcan® 

Professional Tools. This warranty gives you specific legal rights and you may also have other rights which vary from state 

to state.

 

1-800-879-7316

Monday - Friday 8:30am to 5:30pm EST
P.O. Box 1203
Travelers Rest, South Carolina 29690

Capacity 

2 Tons

Minimum Lift Height in. 

3.54"

Maximum Lift Height in. 

19.88"

Rear Caster Size in. 

1.57 x 1"

Front Wheel Size in. 

2.56 x 2"

Saddle Diameter in. 

4.57"

 
 

Handle Length in. 

50.00"

Product Length in. 

29.53"

Product Width in. 

13.00"

Product Height in. 

6.30"

Product Weight lbs. 

46.30 lbs.

Shipping Weight lbs. 

50.71 lbs.

SPECIFICATIONS

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