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Troubleshooting
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E. If wireless clients cannot access the network, check the
following:
1. Be sure the Wireless 11g Router and the wireless clients are
configured with the same Service Set ID (SSID).
2. If authentication or encryption are enabled, ensure that the
wireless clients are properly configured with the appropriate
authentication or encryption keys.
3. If authentication is being performed through a RADIUS
server, ensure that the clients are properly configured on the
RADIUS server.
4. If authentication is being performed through IEEE 802.1x, be
sure the wireless users have installed and properly configured
802.1x client software.
5. If MAC address filtering is enabled, be sure the client’s
address is included in the local filtering database.
6. If the wireless clients are roaming between Wireless 11g
Router, make sure that all the access points and wireless
devices in the Extended Service Set (ESS) are configured to
the same SSID, and authentication method.
F. If you forgot or lost the password:
Set the Wireless 11g Router to its default configuration by
pressing the reset button on the back panel for 5 seconds or
more. There is no password by default.
G. If all other recovery measures fail, and the Wireless 11g
Router is still not functioning properly, take any of these
steps:
1. Reset the Wireless 11g Router’s hardware using the web
interface, or through a power reset.