Customer Service Center
For general information, charges,
and operation assistance
(toll free)
For inquiries, call:
From fixed-line phones:
From au cell phones:
From fixed-line phones:
From au cell phones:
In case above numbers are not available, call toll-free:
0120−977−033
(except Okinawa)
0120−977−699
(Okinawa)
For service cancelation procedure
in case of loss or theft
(toll free)
Pressing zero will connect you to an operator,
after calling 157 on your au cellphone .
Keitai Guarantee Service Center
For loss, theft or damage
(toll free)
From fixed-line phones/au cell phones:
Business hours: 9:00 to 21:00 (7 days a week)
Business hours: 24 hours (7 days a week)
Business hours: 9:00 to 20:00 (7 days a week)
0120−925−919
area code not required
area code not required
Cell phone and PHS operators collect and recycle
unused telephones, batteries and battery
chargers at stores bearing the logo regardless
of brand and manufacturer to protect the
environment and reuse valuable resources.
June 2015, 1st Edition
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
