Aquatec DC 500, Руководство пользователя, Страница: 24 / 25

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Warranty terms Aquatec watermaker
1. The warranty period starts on the date of delivery to the first customer / buyer and is not
transferable.
During manufacturing and before delivery, all devices are extensively tested and controlled. If the
specifications, instructions and regulations described in this manual are disregarded, damage may
arise and/or the device may not be able to comply all its specifications. In this case, warranty can not
be assumed.
The warranty period is 3 years, 30 years for the stainless steel high-pressure head.
For the specifications of engine power and power input of the plant, there might be differences of 10%
+/- which are usual and no reason for a rework or warranty claim.
2. It is in the discretion of the manufacturer/salesperson whether the warranty shall be carried out by
means of repair or by exchange of the device or rather the defect part. Further claims are excluded.
3. The warranty does not include the following:
a) regular inspections, maintenance and repair or exchange of parts due to normal signs of wear;
e.g. gaskets, valve units, filters, membranes, expendables.
b) costs of transport and freight as well as costs that arise due to assembly and dismounting of the
device;
c) misusage and usage for purpose other than intended as well as incorrect installation;
d) damages that occur due to stroke of lightning, water, fire, act of nature beyond control, war, faulty
system voltage, insufficient ventilation or other reasons not caused by the manufacturer.
4. If, upon commencement of repair work, it becomes apparent that an error is not covered by the
warranty agreement, the manufacturer / salesperson reserves the right to charge the arising expenses
to the customer’s account by means of a handling allowance as well as the costs of repairs for
material and work according to a cost estimate.
5. When warranty performance is necessary, the customer is obligated to send the device directly to
the manufacturer at his own costs. Provided that the device is mounted into a vehicle (watercraft etc.)
the case of warranty is to be arranged precisely with the manufacturer, where and how the repairs
shall be conducted. Generally, the customer is obligated to bring the device to the registered office of
the manufacturer in Hamburg. In any case the manufacturer can decide whether a repair has to be
conducted at the registered office of the manufacturer or at another place by an authorized partner of
the manufacturer. At this, technical as well as financial aspects are being taken into consideration. If
the customer demands that a service technician arrives at the object, the customer bears the travel
costs. This includes all labor time necessary for the trip as well as travel expenses (accommodation,
daily allowance). Provided that in a special case warranty performance is carried out on board at the
location of the vehicle, the customer has to take care that both the vehicle and the aggregates are
easily accessible. The customer may in certain circumstances and when agreed with the
manufacturer, have the defect parts dismantled by a qualified worker at the site. On demand, these
parts have to be sent at no charge to the manufacturer or to another address named by the
manufacturer. It is in the discretion of the manufacturer whether the parts will be exchanged or
repaired after inspection and then they will be sent back at the customers own risk and costs. The
costs of installation and demounting will be calculated after fixed rates in the extend that accumulates
for a properly accessible aggregate. Additional work for an hindered accessibility will not be
reimbursed and accordingly charged when the repairs are being conducted by a mounter assigned by
the manufacturer. In case that a part is exchanged, the defect part becomes property of the
manufacturer. If repairs cannot be conducted by the manufacturer at the registered office, the
customer has to initially provide all costs of the repair. Which costs of repair are accepted will be
decided after inspection of the defect parts and revision of the circumstances by the manufacturer.
6. Liability
Manufacturer / salesperson is not liable for:
• for any damages incurred due to the use of the product.
• possible errors in the provided manual and the outcome of this.
• improper handling that is not the intended use.