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www.AQUASURE
USA
.com
Tel: 1-800-661-0680
LIMITED PRODUCT WARRANTY
Aquasure
warrants to the original retail purchaser that this Harmony Water Softener is free from
defects in material and workmanship, and agrees to replace, at Aquasure’s discretion, any defective
product free of charge within the warranty time periods from the date of purchase.
This warranty extends to the original retail purchaser only and commences on the date of the original
retail purchase of the Aquasure Harmony Series water softener system. The only exception shall be
when proof of purchase or installation is provided and then the warranty period shall be from the
date thereof.
• One year valve, electronics, and resin warranty if the product is not registered within 60
days of purchase.
• Five year valve, electronics, and resin warranty if the product is registered with Aquasure.
For information on how to register your product, view
page 2
Valve, Electronics and Resin Guarantee
Aquasure will replace any part of the valve or electronics found in reasonable judgment to be
defective in material or workmanship. Resin and internal control valve parts will not be covered for
systems used to remove iron, manganese or chlorine that is above the suggested level for system
operation.
Ten Year Warranty on Resin Tank and Brine Tank
Aquasure will provide a replacement resin tank or brine tank to any original equipment purchaser
in possession of the Aquasure water softener that fails for (10) ten years after the date of purchase,
provided that it is at all times operated in accordance with specifications and not subject to freezing.
General Provisions
Aquasure assumes no responsibility for incidental damage, consequential damage, or other damages
including, but not limited to, installation expense, telephone charges, rental of a like product during
the time warranty service, travel loss or damage to personal property, loss of revenue, loss of use of
the product, loss of time, or inconvenience.
No warranty is made with respect to defects or damage due to neglect, misuse, alterations, accident,
misapplication, physical damage, or damage caused by fire, freezing, or other environmental damage.
Improper maintenance, or installation outside the recommended specs at any time will be considered
neglect and void warranty.
These warranties are in lieu of all other warranties expressed or implied, and we do not authorize any
person to assume for us any other obligation on the sale of this water conditioner. No responsibility
is assumed for delays or failure to meet these warranties caused by strike, government regulations or
other circumstances beyond the control of Aquasure.
Obtaining Warranty Coverage or General Inquiries
If coverage is available, you may obtain coverage under this Limited Product Warranty by providing
Aquasure with proof of original purchase, and that you are the original retail purchaser. For warranty
service under this Limited Product Warranty, you must notify Aquasure by phone at 1-800-661-
0680, by email at [email protected].
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
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