RHINO
®
WATER FILTER
LIMITED WARRANTY
Who is covered
AQUASANA AND ITS SUPPLIERS, (herein collectively referred to as “Manufacturer”) warrants to the
owner of the home where the water filter is initially installed (hereinafter “Owner”). The warranty is
restricted to the water filter used in a single-family residence in the United States of America and is
void if moved from the original installation location.
What is covered
This Warranty covers defects in materials or workmanship during the limited warranty period of
your Aquasana Rhino Whole House Filtration System including sub-components purchased with
original system (may or may not include pre-filter, post-filter, and fittings), except as provided below.
The water filter is warranted only when it is installed, operated and maintained in accordance with
the instructions accompanying the water filter found on Aquasana.com. A water filter should be
installed in such a manner that, if the tank or any connection thereto should leak, the resulting flow
of water will not cause damage to the area in which it is installed. For detailed instructions read the
manual accompanying the water filter and review drawings in the manual.
For how long
This warranty runs for months specified in chart below from the date of purchase by a consumer
(herinafter "Warranty Period"). No warranty coverage will be provided if the claimant is unable to
provide proof of purchase. Water conditions and use rates may limit the functional lifespan of your
filter. This Limited Warranty does not extend to the full estimated life span of the filter.
What Aquasana will do
1. If necessary, the Manufacturer will provide a replacement that fulfills the remaining estimated
lifespan/capacity (see chart) of your original purchase and send it to you with installation
instructions. If industry standards, product improvements or product obsolescence prohibit
Manufacturer from furnishing an identical model replacement water filter under this warranty,
the Owner will be furnished with a new water filter of comparable remaining capacity and
functionality; however, the Owner will be charged for the additional value of the item(s) which
Manufacturer has incorporated in the replacement water filter.
RHINO SYSTEM WARRANTY COVERAGE
Model
Lifespan/Capacity
EQ-400
4 Years / 400,000 Gallons
Installation Kit
(includes pre-filter, post-filter, and fittings purchased with original system)
1 Year
2. Component Part – If any component part proves to Manufacturer’s satisfaction to be defective
in material or workmanship within the warranty period listed on the data plate label, the
Manufacturer will furnish the Owner with a replacement for the defective part(s).
3. Return of Defective Water Filter and Component Parts – Manufacturer reserves the right to
examine the alleged defect in the water filter or component part(s), and it will be the Owner’s
obligation to return the water filter and/or component part(s) to the Manufacturer at the
Manufacturers request.
a. When returning a water filter, it must include all component parts.
b. When returning component part(s), they must be individually tagged and identified with the
water filter’s model number, date of purchase, and date of installation.
This warranty does not include the UV FIlter. See full warranty information for the UV Filter in the original UV manual.
