2
TROUBLESHOOTING GUIDE
6
FILTER REPLACEMENT
7
1. Twist filter chamber cap to the left
and remove dirty filter from cap.
Discard dirty filter.
2. Remove plastic from clean filter. Press
clean filter into filter chamber cap
ensuring a snug fit. Insert into housing
unit and twist right to close.
3. Fill water tank and place on
dispenser dock.
4. Press dock button 3 times quickly.
Light will illuminate red for 5
seconds.
5. Press and hold dock button for
1 second to begin flush. Light will
blink red during the 60 second clean.
6. Once the flush is complete, light
blinks blue for 5 seconds, then
illuminate solid blue for 5 seconds.
3X
1 Sec.
5 Sec.
5 Sec.
5 Sec.
60 Sec.
What should I do if my system won’t run?
• Make sure the system is plugged into a power source.
• Ensure water tank is fully attached to filtration dock.
• Make sure water tank contains water. System will not run without water.
• Ensure filter and filter chamber lid are properly attached.
• Ensure dock button is being held for the proper amount of time.
What if water is leaking from the system?
• Ensure the water tank is fully attached to the filtration dock.
Why does my water look milky or cloudy?
• Cloudy or white water is a result of air bubbles that are trapped within the
system. This is very common and not harmful. The air bubbles will dissipate
over time.
Button Functions
Function
Button Action
Quick Press On
Press button 1X
Quick Press Off
Press button 1X
Dispense water
Press and hold button until desired amount is dispensed
Stop dispensing water
Release button hold
Initiate filter flush process
Press button 3X rapidly
Start filter flush
Press and hold for 1 second
Light Indicators
Light Status
Indication
No light
System unplugged, standby mode, or flush not initiated
Solid red/blue combination
Initial system plug in
Solid blue light when dispensing water Dispensing filtered water
Blink blue
System is readying to dispense water
Solid red light (5 seconds)
Filter flush process initiated
Blinking red when system flushing
Flush in process
Blinking red to blue
Finishing flush
Blinking blue then solid blue
Filter flush complete
Alternating blue and red
while dispensing water
Change filter soon
Solid red while dispensing water
Change filter now
Blinking red while in standby mode
Change filter now
