1-Year Limited Warranty
What is Covered:
This Warranty covers defects in materials or workmanship in
manufacturing of your Aquasana drinking or shower water filter systems, except as
provided below.
For How Long:
This warranty runs for 365 days from the date of purchase by a
consumer (“Warranty Period”).
What is not Covered:
This warranty does not cover filter cartridges and any products
that were not installed in compliance with the instructions or that have been abused
or operated incorrectly. It also does not cover incidental or consequential damages
caused by a failure of the product. Finally, this warranty is voided if the product is
used with parts that are not genuine Aquasana parts. This includes, but is not limited
to: replacement filters, faucets, and diverter valves. This warranty does not cover the
RHINO Whole House Filtration System.
What Aquasana, Inc. Will Do:
We will replace the defective part of the covered
product and send it to you with installation instructions upon payment of $9.50 for
shipping and handling per incident.
How To Get Service:
To receive service under this Warranty, you must contact
Aquasana, Inc. at 1-866-662-6885 or [email protected] within the Warranty
Period to describe the problem to a customer service representative who will verify that
the product is under warranty and arrange for delivery of a replacement part.
How State Law Applies:
This warranty gives you specific rights and you may have other
rights which vary from state to state.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Warranty Card:
Warranty registration is not required for coverage under the Aquasana
Limited Warranty and is not necessary for factory direct purchases made from www.
aquasana.com. If you purchased from a retailer or dealer, please complete the online
warranty registration form at www.aquasana.com/warranty. Once registered online, we
will have a record of your purchase and you will not be required to produce a proof of
purchase for a warranty claim.
Aquasana, Inc. • 6310 Midway Rd, Haltom City, TX 76117 • [email protected] • www.aquasana.com • (866) 662-6885
