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Low / no flow
(continued)
Restriction in the
waterway
See same cause in 'Pump noisy and low / no
flow' symptom.
Blocked or kinked
hose liner
Where a flexible hose is fitted, unscrew the
shower hose from the outlet connection and
turn the shower on.
Incoming mains water
pressure or flow too low
(Standard Aqualisa
SmartValve
™
only)
After confirming that the filters are clear, check
with the local water authority.
Separate, stand
alone pump
not activating
(Standard Aqualisa
SmartValve
™
only)
Ensure sufficient flow to activate the
flow switches of the pump. Refer to
IMPORTANT INFORMATION section in
the Installation Guide.
Aqualisa
SmartValve
™
pump
not activating
Refer to Setting Water System Mode section
in the Installation Guide, ensure mode is set to
normal or ECO gravity setting.
Shower head or
Aqualisa SmartValve
™
is set to ECO mode
Refer to page 6 of this guide and to Setting
Water System Mode section in the Installation
Guide.
Unable to adjust or
control temperature
Reversed inlet water
supplies (i.e. Hot
supply feeding cold
inlet and vice-versa)
Ensure correct water supply to specified inlet
connection of the Aqualisa SmartValve
™
.
Fluctuating water
temperature
Incorrect setting
on Logic Module
of Aqualisa
SmartValve
TM
If hot water supply is from a combination
boiler- the Logic module mode MUST be set to
COMBI. Refer to Setting Water System Mode
section in the Installation Guide.
Airlock in water
supplies (for gravity
fed systems only)
See “Air lock” in Possible Cause section on
page 12.
Hot water
temperature too high
Ensure hot water supply temperature is below
65
º
C (minimum 55
º
C for stored water and
50
º
C for combination boilers).
Communications issue Check data cable connections and that there is
no visible damage.
Combination boiler
unable to meet
demand
Check if another outlet in the property is being
used at the same time.
Check that the hot water temperature is stable
at another high flowing outlet (e.g. bath hot tap
- run at maximum flow rate), additionally run a
cold outlet at 1/3 of a maximum flow rate. If the
same issue is evident on these outlets, contact
your boiler manufacturer.
Temperature
too low
Low hot water
temperature
Check that domestic hot water temperature
is a minimum of 55
º
C for stored water and
50
º
C for combination boilers.
Logic Module
temperature setting
too low
Maximum temperature is set to a factory
default of 45
º
C. To adjust refer to the important
information section (Safety Information) and
Controller Commission Instructions in the
Installation Guide.
13
Содержание Visage Q Series
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