Aqualisa Visage Q Series Скачать руководство пользователя страница 12

Troubleshooting

Symptom

Possible cause Action

Controller LEDs 

flashing when power 

turned on to the 

Aqualisa SmartValve

Start up sequence 

and controller 

configuration in 

process

No action required - sequence and 

configuration can last up to 2 minutes. Wait 

until LEDs go out and then the controller is 

ready to use.

Controller 

unresponsive - 

No Lights / Blank

Power supply turned 

off to Aqualisa 

SmartValve

Check power supply is turned on - Green power 

light should be illuminated on the Aqualisa 

SmartValve

.

Loss of 

communications

Check data cable connections are making good 

contact and are fully inserted and that there is 

no visible damage.
Check that the wiring schematics are as 

per installation instructions in the 

Installation Guide.

Pump noisy and low 

/ no flow

Air lock (for Gravity 

fed systems only)

For models utilising a adjustable head kit; 

disconnect the handset from the hose, see Head 

section on page 7, lower the hose into the shower 

tray or bath and then start the shower. Set the 

temperature to fully cold and as the water starts 

to flow and increase in volume, gradually turn up 

the temperature. If the flow starts to splutter, stop 

moving the temperature control until the flow again 

stabilises, then continue to move the bezel towards 

the hottest setting. 

Restriction in the 

waterway

Check for debris in the inlet filters of the 

Aqualisa SmartValve

, diverter and Fixed Head 

connection washer. Must be conducted by a 

qualified person. NOTE: The water supplies 

MUST be isolated when checking the inlet filters.

Blocked or kinked 

hose liner

Where a flexible hose is fitted, unscrew the 

shower hose from the outlet connection and 

turn the shower on. 

Low / no flow

Seasonal conditions

During the cooler months the mains water 

temperature drops and this will reduce the 

performance of combination boilers. Check 

with your boiler manufacturer for details. 

Incorrect Aqualisa 

SmartValve

 fitted

If water supplies are gravity fed, the PUMPED 

Aqualisa SmartValve

 must be used (unless a 

separate stand alone pump is being utilised). 

Refer to the Smart Installation Guide.

Water supply issue

For the Standard Aqualisa SmartValve

 - Ensure 

water is turned fully on at the mains and at the 

servicing valve in the supply.
Ensure isolation valves are fully open.

12

Содержание Visage Q Series

Страница 1: ...VISAGE and VISAGE SMART USER GUIDE...

Страница 2: ...lation of your product refer to the Smart Installation Guide Declaration of Conformity Aqualisa Products Limited declares that the Aqualisa SmartValve and supplied controller in conjunction with pairi...

Страница 3: ...tion analysis to enhanced user functions Keep up to date with latest features for the Aqualisa app and voice activation by visiting the Aqualisa website Download and open the free Aqualisa app Find in...

Страница 4: ...ature has been reached When the LED display is constant your shower is ready to use 5 Press the Start Stop button on the controller to turn the shower off TEMPERATURE START STOP Adjust before starting...

Страница 5: ...LET TEMPERATURE START STOP Push and hold for over 3 seconds and release when flow switches between outlets As a safety feature the Aqualisa SmartValve has a maximum run time of 20 minutes The flow can...

Страница 6: ...void water dripping from the shower head after use we advise to tilt the head back to allow residual water to drain out The above recommendation applies to both adjustable and fixed shower heads 4 Eco...

Страница 7: ...holder to move up or down the rail 3 Angular adjustment is made by carefully but firmly pulling forwards or pushing back the shower head against the ratchet in the holder Removing the shower head Depr...

Страница 8: ...r again to disengage the plug Bath Overflow Filler Do not leave the bath filler running unattended Although the overflow will remove excess water once the bath is overfilled this may not be sufficient...

Страница 9: ...me out if unable to connect Before starting you will need your Network Name SSID code and password as they are required during the Aqualisa app setup journey These can normally be found on your intern...

Страница 10: ...connection A successful connection message will also be provided in the Aqualisa app journey indicating that the shower is ready for use If connection is unsuccessful a message will appear in your Aq...

Страница 11: ...procedure should be completed regularly as often as once a week in some hard water areas as scale build up can affect the spray pattern and cause the shower to perform poorly Failure to descale the sh...

Страница 12: ...water starts to flow and increase in volume gradually turn up the temperature If the flow starts to splutter stop moving the temperature control until the flow again stabilises then continue to move t...

Страница 13: ...mperature Incorrect setting on Logic Module of Aqualisa SmartValveTM If hot water supply is from a combination boiler the Logic module mode MUST be set to COMBI Refer to Setting Water System Mode sect...

Страница 14: ...warms the stored water Check by running a cold tap that is supplied from the water storage N B Kitchen taps are normally fed from the mains water system Maximumtemperature settingisnottoyour preferenc...

Страница 15: ...vent that something goes wrong we want all our customers to be protected which is why we give you a totally free of charge 1 year parts and labour guarantee You can easily increase your FREE guarantee...

Страница 16: ...right to alter change or modify the product specifications without prior warning Registered Trademark Aqualisa Products Limited Q5097 Part No 705247 Issue 01 Jun 20 THE FLYERS WAY WESTERHAM KENT TN16...

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