10
Troubleshooting
If you are having a problem that you can’t solve by
If you are having a problem that you can’t solve by
following these steps, take the item to your Aqua One
following these steps, take the item to your Aqua One
retailer for inspection as many issues may be resolved
retailer for inspection as many issues may be resolved
with a replacement part or an adjustment.
with a replacement part or an adjustment.
Slow Water Flow
Slow Water Flow
Filter Intake
Ensure that the powerhead is mounted securely to the aquarium wall
and the intake strainer is firmly attached and clear of debris.
The external flexible cables of this unit cannot be replaced;
The external flexible cables of this unit cannot be replaced;
if the cable is damaged, the part should be replaced.
if the cable is damaged, the part should be replaced.
No Water Flow
No Water Flow
Check that power
is available and
connected properly.
If the powerhead has been
sitting on the substrate it can
cause gravel to clog the intake
strainer and damage the pump
and impeller. Check regularly to
ensure the strainer remains clear
and clean.