5
AU
Telephone Helpline: 1300225960
Cleaning, Care & Maintenance
Note: Always switch off and disconnect the appliance from the power supply
before cleaning.
Always allow the appliance to cool before cleaning.
1. Remove the inner bowl and wash in warm, soapy water.
Do not use harsh abrasive cleaners or products that are
not recommended for use on non-stick coatings.
2. Rinse and dry thoroughly.
3. Clean the exterior of the rice cooker with a damp cloth.
4. Ensure the heating plate is clean and free of food or other
debris that could interfere with the cooking process.
5. Dry the heating plate thoroughly before use.
Water Collector (J300-A/CK698-A)
1. Remove the water collector from below the lid hinge by
pulling outwards [Fig. 1]. Discard the water collected after
each use.
2. Clean and re-locate the water collector.
1
For best performance, BUFFALO recommend that the appliance is cleaned after
each day of operation.
Check the heating plate regularly to ensure it is free of any food debris.
IMPORTANT: Failure to maintain will invalidate your guarantee.
Troubleshooting
Fault
Probable Cause
Solution
The appliance is
not working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug or lead is damaged
Call Apuro agent or qualified Technician
Power supply
Check power supply
The bowl is not in contact with the
heating plate
Realign bowl
Rice is not
thoroughly
cooked
The bowl is not in contact with the
heating plate
Reposition bowl
The bowl has become deformed
Replace bowl
Not enough water
Increase the amount of water used
Rice is
overcooked
Too much water
Decrease the amount of water used
No power
Auto re-set activated
Allow product to cool for 30 minutes
J300-A_CK698-A_CB944-A_CN324-A_A5_v6_20210226.indb 5
J300-A_CK698-A_CB944-A_CN324-A_A5_v6_20210226.indb 5
2021/2/26 15:56
2021/2/26 15:56
