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Appostar KP-5370, Руководство пользователя

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Appostar KP-5370 Скачать руководство пользователя страница 63

TROUBLESHOOTING

 

KP-5370 Touch POS Terminal

 59 

The second display is not working properly. 
1.

 

Make sure the signal cable is connected to the VGA port correctly. 

2.

 

Make sure the power cable is connected to the DC 12V output power jack 
correctly. 

3.

 

Check the BIOS setting: (1) Enter the BIOS menu. (2) Select the Advanced 
tab.  

(3) Enter the Video Configuration. (4) Confirm the BOOT DISPLAY Device is 

preset to [VGA +LVDS] as factory default. 

4. Check the Display Setting: (1) Right-click on the desktop and click 

Properties. (2) Select the Settings tab and you will see monitor 1 and 
monitor 2. (3) Click monitor 2 and then click “Extend my Windows desktop 
onto this monitor”. 

 

 

The system turns to be unstable after updating BIOS. 
Press <F9> during POST to load the default configuration values for the 
current menu. 

NOTE:  
If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair 

it by yourself, contact your dealer for assistance.

 

 

Содержание KP-5370

Страница 1: ...http www appostar com KP 5370 Touch POS Terminal User s Manual Edition NOV 2012 Version 1 01...

Страница 2: ...tlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Declaration of Conformity These devices comply with part 15 o...

Страница 3: ...APPOSTAR reserves the right to make improvements to this publication from time to time in the contents hereof without obligation of the manufacturer to notify any person of such revision or changes Co...

Страница 4: ...aerosol sprayers containing flammable gas inside or around the product 7 Do not allow foreign objects or liquids to enter the product serious damage may result 8 Do not place the product on an unstabl...

Страница 5: ...pter 3 Software Installation 17 3 1 Motherboard Driver Installation 17 3 2 Peripheral Device Driver Installation 19 CHAPTER 4 Board Setting 22 4 1 Main Board Jumper Setting 22 4 2 External Connector P...

Страница 6: ...lt u y The ve uished for prevents on The K to match ing items act the de 2 Quick 5 vervie 0 is the co demand up in a co rtical bas r its uniqu the syste KP5370 is h with the s are cont ealer from k Re...

Страница 7: ...PRODUCT OVERVIEW KP 5370 Touch POS Terminal 3 1 2 Front Rear Side View Front View Rear View 15 LCD touch panel Front panel Base MSR cover Cable management cover Customer display MSR cover Rear cover...

Страница 8: ...PRODUCT OVERVIEW 4 KP 5370 Touch POS Terminal Side View Left Side Right Side I O with cover I O without cover...

Страница 9: ...nnector Description COM1 COM2 Serial port with DB9 M Connector COM4 Serial port with RJ45 Connector x 1 See Note LAN RJ45 LAN Connector PS 2 PS 2 Keyboard Mouse Connector Cash Drawer DIO Digital I O w...

Страница 10: ...0 A typ Green LAN nks when ates the Drive HD n HDD is b ates the n Syste ge Stan System s to resta s the Pow OFF The P current po LAN port t e use h Audio J Jack C Jack e stereo sp ype Conn A for seco...

Страница 11: ...er Port 1 x RJ 11 with DC 12V single dual Keyboard Port 1 x PS 2 Keyboard Mouse VGA Port 1 x VGA DB15 Audio Jack 1 x Line out Speaker 2 x Integrated 1 5 W stereo speaker Ethernet Port 1 x RJ45 10 100...

Страница 12: ...nment EMC Safety CE FCC Class A Operating Temperature 5 C 40 C Storage Temperature 20 C 60 C Operating Humidity 15 80 RH Storage Humidity 20 90 RH Mechanical Housing Color Cool White Dark Gray Constru...

Страница 13: ...hardwa r cord is d al Insta ic Strip can be in he cover f he MSR ca ware I are config disconnec llation e Read stalled in from the able corre Instal guration cted to pr er MSR both righ Figure 1 a MS...

Страница 14: ...t work p ted LCD he custom 2 thumb s e in posit roperly p D VFD C mer displa screws of Figure 2 b tion with 2 Figure 1 d please ref Custom ay cover o Figure 2 a ff the rear 2 screws fer to CH mer Dis...

Страница 15: ...ug the wafer connector to the COM 6 port with DC 5V on the I O board as shown in the picture Figure 2 f Figure 2 d Figure 2 e Figure 2 f Figure 2 g Step 4 Cover the screw holes with plastic lids and r...

Страница 16: ...tal position Figure 3 a Figure 3 a Step 2 Remove the cable management and the customer display covers on the main unit Unfasten the 2 thumb screws off both the front and rear cover of the main unit Fi...

Страница 17: ...u Figure 3 Fig p hinge co wer hinge 3 j ith 4 scre ure that t g gure 3 f over and t cover to Figure 3 i ws Fit th the 4 con the upper Figure 3 h the secon he second nection p r hinge co nd display HAR...

Страница 18: ...l TION cond disp eshooting ATION he VGA ca ower outp he front 3 m play does g able to th put DC ja the rear Figure 3 l n t work he VGA po ack Fig Figure 3 k and the properly ort DB15 ure 3 k cable ma...

Страница 19: ...4 a Figure 4 a Step 2 Unfasten the 2 thumb screws off the front cover of the main unit Figure 4 b Figure 4 b Step 3 Disconnect the SATA 1 and SATA power cables from the HDD Unfasten 1 mounting thumb s...

Страница 20: ...f the main unit Figure 4 e 4 f Figure 4 e Figure 4 f 2 2 2 Mini PCI Express Card Installation Step 1 Unfasten 2 thumb screws off the rear cover by a coin Figure 5 a 5 b Figure 5 a Figure 5 b Step 2 Lo...

Страница 21: ...D into your CD ROM drive Windows will automatically detect it and the Appostar Driver Installer appears on the screen If not locate the Setup exe file at CD and double click it to execute the Appostar...

Страница 22: ...erminal c Click Install Ethernet Driver Bottom to Start Install Driver d Click Next Bottom to continue and Finish Install e Click Install Graphics Driver Bottom to Start Install Driver Click Install S...

Страница 23: ...iver Installation a Click Install Peripheral Device Drivers b Click Virtual COM Port c Select English as language and click Next to continue d A progress window appears in seconds Click Next to contin...

Страница 24: ...ick Next on the Welcome screen to continue c Uncheck the Install PS 2 interface driver option Click Next to continue d Select the Install RS232 interface driver option Click Next to continue c Select...

Страница 25: ...Terminal 21 d Select the Destination Folder or use the default one listed e Type a Folder name or use the default one listed Click Next to continue f A progress window appears Please wait g Click Yes...

Страница 26: ...BOARD SETTING 22 KP 5370 Touch POS Terminal CHAPTER 4 Board Setting 4 1 Main Board Jumper Setting...

Страница 27: ...BOARD SETTING KP 5370 Touch POS Terminal 23...

Страница 28: ...BOARD SETTING 24 KP 5370 Touch POS Terminal...

Страница 29: ...BOARD SETTING KP 5370 Touch POS Terminal 25...

Страница 30: ...BOARD SETTING 26 KP 5370 Touch POS Terminal...

Страница 31: ...BOARD SETTING KP 5370 Touch POS Terminal 27...

Страница 32: ...BOARD SETTING 28 KP 5370 Touch POS Terminal ATTENTION To avoid system malfunctions DO NOT change the default setting by yourself Contact your dealer for assistance if needed...

Страница 33: ...BOARD SETTING KP 5370 Touch POS Terminal 29 4 2 External Connector Pin Assignments...

Страница 34: ...BOARD SETTING 30 KP 5370 Touch POS Terminal...

Страница 35: ...BOARD SETTING KP 5370 Touch POS Terminal 31 ATTENTION To avoid system malfunctions DO NOT change the default setting by yourself Contact your dealer for assistance if needed...

Страница 36: ...ease refer to previous section for pin definition of cash drawer connector RJ 11 The cash drawers are driven by the I O port from main board directly The port number and bit definition are as followin...

Страница 37: ...oblems of using the current BIOS version it is recommended that you don t flash the BIOS To flash the BIOS do it with caution Inadequate BIOS flashing may result in system malfunction It is recommende...

Страница 38: ...lt settings you can use this function to load the BIOS settings from a profile created before without the hassles of reconfiguring the BIOS settings First select the profile you wish to load then pres...

Страница 39: ...S SETUP KP 5370 Touch POS Terminal 35 Abandon all changes and the previous settings remain in effect Pressing Y to the confirmation message will exit BIOS Setup Pressing Esc can also carry out this ta...

Страница 40: ...enu Help While in a submenu press F1 to display a help screen General Help of function keys available for the menu Press Esc to exit the help screen Help for each item is in the Item Help block on the...

Страница 41: ...Touch POS Terminal 37 5 2 Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the rela...

Страница 42: ...y When this item enabled the processor prevents the execution of code in data only memory pages This provides some protection against buffer overflow attacks Options available Enabled Disabled Default...

Страница 43: ...abled Disabled Enhanced Default setting is Enhanced SATA1 2 3 The category identifies Serial ATA types of hard disk that are installed in the computer System will automatically detect HDD type Note th...

Страница 44: ...34 LBA Large Mode Configure the device type in the specific IDE channel support LBA Mode Option available Auto Disabled Default setting is Auto Block Multi Sector Transfer Configure the information of...

Страница 45: ...Write Protect Enable Dsable Hard Disk Write Protect function Options available Enabled Disabled Enhanced Default setting is Enhanced IDE Detect Time Out Sec This item allows you to force BIOS to dela...

Страница 46: ...0 IRQ6 2E0 IRQ11 Disabled Default setting for Serial Port1 is 3F8 IRQ4 Default setting for Serial Port2 is 2E8 IRQ3 Default setting for Serial Port3 is 3E8 IRQ10 Default setting for Serial Port4 is 2E...

Страница 47: ...e The Extended Capabilities Port transfer mode uses DMA protocol to achieve data transfer rates of up tp 2MB s and provides symmetric bidirectional communication ECP Mode Enhanced Parallel Port using...

Страница 48: ...ion available Enabled Disabled Default setting is Disabled H W Health Function Enable Hardware health monitoring function Option available Enabled Disabled Default setting is Enabled H W Health Functi...

Страница 49: ...Press Enter to Confiure the CPU System fan speed temperature System Temperature CPU Temperature Displays current CPU and System temperature CPU System FAN Speed RPM Displays current CPU fan speed Cur...

Страница 50: ...ow power mode The system can be resumed at any time S3 STR Enables the system to enter the ACPI S3 Suspend to RAM sleep state In S3 sleep state the system appears to be off and consumes less power tha...

Страница 51: ...to Enabled Disabled Default setting is Enabled USB Keyboard Legacy Support Enable USB Keyboard Legacy Support function Options available Enabled Disabled Default setting is Enabled USB Mouse Legacy Su...

Страница 52: ...SETUP 48 KP 5370 Touch POS Terminal 5 3 Boot Menu The Boot menu allows you to set the drive priority during system boot up BIOS setup will display an error message if the drive s specified is not boot...

Страница 53: ...BIOS SETUP KP 5370 Touch POS Terminal 49...

Страница 54: ...to fix the problem Options available Enabled Disabled Default setting is Enabled Hit DEL Message Display This feature allows you to control the display of the Hit DEL to enter Setup message during mem...

Страница 55: ...r s access to the Setup menus To enable or disable this field a Administrator Password must first be set A user can only access and modify the System Time System Date and Set User Password fields Supe...

Страница 56: ...BIOS SETUP 52 KP 5370 Touch POS Terminal Press Enter to configure the Supervisor password Change User Password Press Enter to configure the user password 5 5 Chipset Menu...

Страница 57: ...lect DVMT Pre Allocated Fixed Graphics Memory size used by the Internal graphicsdevice Options available 128MB 256MB Maximum Default setting is 256MB Boot Display Device Select the Video Device that w...

Страница 58: ...controller Options available Enabled Disabled Default setting is Enabled USB 2 0 Controller Enable Disable onboard USB 2 0 controller Options available Enabled Disabled Default setting is Enabled Aud...

Страница 59: ...ialized Options available Enabled Disabled Default setting is Enabled Wake On LAN Configure Wake On LAN setting Options available By OS Disabled Default setting is By OS Restore on AC Power Loss This...

Страница 60: ...Sensor Enable Disable chassis intrusion alter function Options available Enabled Disabled Default setting is Disabled Resume On Ring Enable Disable Resume On Ring function Options available Enabled D...

Страница 61: ...Options available OK Cancel Discard Changes Discards all changes made in the BIOS setup Options available OK Cancel Load Optimal Defaults Press Enter on this item and then press the Y key to load the...

Страница 62: ...ystem is in 5V standby reset the system If the problem remains unsolved contact your dealer for further assistance The Touch Panel is not working properly 1 Check whether the Touch Panel driver has be...

Страница 63: ...OOT DISPLAY Device is preset to VGA LVDS as factory default 4 Check the Display Setting 1 Right click on the desktop and click Properties 2 Select the Settings tab and you will see monitor 1 and monit...

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