O
NE
Y
EAR
L
IMITED
W
ARRANTY
(USA),
cont.
•
HOW TO OBTAIN WARRANTY SERVICE
:
If a product covered by this warranty and sold in the USA by AW proves to be defective during the
warranty period AW will, at its sole option, repair it or replace it with a comparable new or
reconditioned product without charge for parts and labor, when said product is returned in compliance
with the following requirements:
1.
You must first contact AW at the following address/phone for assistance:
APPLIED WIRELESS, INC.
1250 Avenida Acaso, Suite F
Camarillo, CA 93012
Phone: (805) 383-9600
If you are instructed to return your product directly to the factory, a Return Merchandise
Authorization number (RMA) will be issued to you.
2.
You must package the product carefully and ship it insured and prepaid. The RMA number must
be clearly indicated on the outside of the shipping container.
Any product returned without an
RMA number will be refused delivery.
3.
In order for AW to perform service under warranty, you must include the following:
(a)
Your name, return shipping address (not a PO Box), and daytime telephone number.
(b)
Proof of purchase showing the date of purchase.
(c)
A detailed description of the defect or problem.
Upon completion of service, AW will ship the product to the specified return shipping address. The
method of shipping shall be at AW’s sole discretion. The cost of return shipping (within USA) shall be
borne by AW.
