User
Manual
UT880
30
7. Damage Compensation
Free of charge
Free compensation services will be provided for manufacturer’s defects or spontaneous failure within 12 months of warranty
.
Types
of
damage
Compensation
Within warranty
After warranty
Failures
of
performance
and
feature
when
Same
defect
occurs
4times
the
products
have
been
used
in
the
normal
state
.
Major repair within 10 days from the purchase
Exchange or refund
N/A
Major repair within 1 months from the purchase
Exchange or free
repair
Damages occurred during shipping or installation
Exchange
Exchanging product required major repair within 1month from exchanging date
Refund
The case of exchange is not possible
Repairable case
Same defect occurs 3times
Free repair
Repair with charge
Same defect occurs 4times
Exchange or
refund
Repair with charge
Different defects occur 5times
Repair with charge
The case of the company loss the product customer request to repair.
Refund the price adding
up
The case of the company does not have parts of the product to repair within
retention period
10% of the amount after
depreciation
The case of the company has parts of the product but repair is impossible
Refund the amount after
depreciation
Impossible to repair
Pay fee for repair
and exchange
Refund the amount after
depreciation
Impossible to repair
Free repair
Repair with charge
Service
with
charge
Please
read
the
manual
carefully.
Service
fee
will
be
charged
when
you
request
non-broken
product
to
fix.
Fault of users or failure due to mishandling
- The fault occurred by unauthorized repairs
- Intentional or negligent failures of users
- Failure of user
’
s mishandling(Falling, flooding, excessive operating, etc)
- Damage due to using unauthorized part or accessory
In other cases
- Natural disasters
- End of life of consumable parts
- The product is installed in a different way with the one
Documented in manual.
