FAQ
WARRANTY AND REPAIR
Can I replace or add parts to the Aostirmotor?
What Is the Warranty?
Every bike is covered under our manufacturer's one-year warranty, for the original owner, against manufacturing defects.
Damage that occurs during shipping is also covered under warranty.
What Will We Do To Correct a Problem with Your Bike?
Any damaged components that are covered under warranty will be replaced. We will assist you in replacing any defective part. If our
technical team feels the repairs should be addressed by a reputable bike shop, it is likely we will reimburse you for those charges
as well.
What Is Not Covered?
Items that are classified as consumables (parts that are designed to wear out over time) are not covered under warranty.
Parts such as tires, tubes, brake pads, chains, etc. are classified as consumables.
We do carry these parts in-house, so you are able to purchase them directly from us.
How do I replace the tires when they have worn?
If you require replacement parts check with your local bike experts or reach out to Aostirmotor Bikes if you have any questions about
compatibility.
Adding unapproved after market parts may void the warranty. The motor and controller were programed to work together
and perfectly balance energy loads, adding additional parts may conflict with this balance.
33.
The Aostirmotor bike rims are standard 26*4.0 and 20*4.0 fat bike tires and most bike shops carry replacement fat bike tires.
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