7
7
Contact Us
: Please prepare detail system configuration and error
symptom before contacting us. The
part number
,
serial number
and
BIOS version
are also very helpful.
6
6
Contact Distributors/Resellers:
We sell our products through resellers
and integrators. They should know your system configuration very well
and should be able to solve your problem efficiently and provide important
reference for you.
4
4
eForum:
AOpen eForum is provided to discuss our products with other users, in
which your problem probably had been discussed before or will be answered.
After log on, you may select your preferred language under “Multi-language”.
http://club.aopen.com.tw/forum/
3
3
Download Software:
After log on and having language selected, you may
get the latest updated BIOS/utility and drivers you need under “Type”
directory. In most case, newer versions of drivers and BIOS have solved
earlier bugs or compatibility problems.
http://club.aopen.com.tw/downloads
5
5
FAQ:
Here we list problems that users often encounter and FAQ
(Frequently Asked Questions). You may select your preferred language
after log on, and may be able to find a solution to your problem.
2
2
Test Report:
We recommend you to choose board/card/device from the
compatibility test reports for assembling your PC. It may prevent incompatibility
problems.
http://english.aopen.com.tw/tech/report/default.htm
1
1
Online Manual:
To download manual, please log on and then select your
preferred language. Under “Type” directory, choose “Manuals” to go to our
manual database. You can also find the manual and EIG in AOpen Bonus Pack.
http://club.aopen.com.tw/downloads
America
AOpen America Inc.
Tel: 1-510-489-8928
Fax: 1-510-489-1998
Japan
AOpen Japan Inc.
Tel: 81-048-290-1800
Fax: 81-048-290-1820
China
艾爾鵬國際貿易
(
上海
)
有限公司
Tel: 86-21-6225-8622
Fax: 86-21-6225-7926
Germany
AOpen Computer GmbH.
Tel: 49-1805-559191
Fax: 49-2102-157799
Europe
AOpen Computer b.v.
Tel: 31-73-645-9516
Fax: 31-73-645-9604
Pacific Rim
AOpen Inc.
Tel: 886-2-3789-5888
Fax: 886-2-3789-5899
Web Site:
E-mail:
Send us email by going through the contact form below.
English
http://english.aopen.com.tw/tech/default.htm
Japanese
http://www.aopen.co.jp/tech/default.htm
Chinese
http://www.aopen.com.tw/tech/default.htm
German
http://www.aopencom.de/tech/default.htm
Simplified Chinese
http://www.aopen.com.cn/tech/default.htm
Dear Customer,
Thanks for choosing AOpen products. To provide the best and fastest service to
our customer is our first priority. However, we receive numerous emails and
phone-calls worldwide everyday; it is very hard for us to serve everyone on time.
We recommend you to follow the procedures below and seek help before
contacting us. With your help, we can then continue to provide the best quality
service to more customers.
Thanks very much for your understanding!
AOpen Technical Supporting Team
