Dear Customer,
Thanks for choosing our products. To provide the best and fastest service to our
customer is our first priority. However, we receive numerous emails and
phone-calls worldwide everyday; it is very hard for us to serve everyone on time.
We recommend you to follow the procedures below and seek help before
contacting us. With your help, we can then continue to provide the best quality
service to more customers.
Thanks very much for your understanding!
Technical Supporting Team
Online Manual:
Please check the manual carefully and make sure the
jumper settings and installation procedure are correct.
1
1
Test Report:
We recommend you to choose board/card/device from the
compatibility test reports for assembling your PC.
2
2
FAQ:
The latest FAQ (Frequently Asked Questions) may contain a
solution to your problem.
5
5
Download Software:
Check out this table to get the latest updated
BIOS/utility and drivers.
3
3
News Group:
Your problem probably had been answered by our support
engineer or professional users on the news group.
4
4
Contact Distributors/Resellers:
We sell our products through resellers
and integrators. They should know your system configuration very well and
should be able to solve your problem efficiently and provide important
reference for you if next time you want to buy something else from them.
6
6
Contact Us
: Please prepare detail system configuration and error symptom
before contacting us. The
part number
,
serial number
and
BIOS version
are also very helpful.
7
7
