10
TROUBLESHOOTING
Problem
Possible cause
Solution
The fryer doesn’t
work.
The appliance is not
connected to mains power
outlet socket.
Connect the appliance into a mains power outlet
socket.
The ingredients
fried in the fryer
are not done.
The amount of ingredients
in the pan is too high.
Place smaller batches of ingredients in the pan.
Smaller batches are fried more evenly.
The set temperature is too
low.
Set the temperature to the required temperature
setting (refer to the above cooking manual).
The preparation time is too
short.
Set the timer to the required preparation time.
The ingredients are
fried unevenly in
the fryer.
Certain types of ingredients
need to be tossed/turned
halfway during the cooking
process.
Ingredients that lie on top of or across each other
(e.g. fries) need to be tossed/turned halfway
during the cooking process (refer to the cooking
manual).
Fried snacks are not
crispy when they
come out of the
fryer
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly brush some oil onto
the snacks for a crisper result.
Can’t slide the pan
into the appliance
properly
There are too much
ingredients in the pan.
Do not fill too much food in the pan.
The pan is not placed in the
pan properly.
Push the pan down into the pan until you hear a
‘click’.
White smoke
comes out from the
appliance.
You are preparing greasy
ingredients.
When you fry greasy ingredients in the fryer, a
large amount of oil will leak into the pan. The oil
produces white smoke and the pan may heat up
more than usual. This does not affect the
appliance or the end result.
The pan still contains
grease residues from
previous use.
White smoke is caused by grease heating up in
the pan. Make sure you clean the pan properly
after each use.
Fresh chips are
fried unevenly in
the fryer.
You did not use the right
potato type.
Use fresh potatoes and make sure that they stay
firm during frying.
You did not rinse the
potato chips properly
before you fried them.
Rinse the potato chips properly to remove starch
from the outside of the fries.
Fresh chips are not
crispy when they
come out of the
fryer
The crispiness of the chips
depends on the amount of
oil and water in the fries.
Make sure to dry the potato chips properly before
adding the oil.
Cut the potato chips smaller for a crispier result.
Add slightly more oil for a crisper result.
