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If your product develops a problem
within the first 12 months of the fixed
warranty, we will pay all shipping costs to
have it returned to us. After 12 months
the customer will be liable for the cost of
returning the product to us. We will then
pay to have the repaired/replaced item
shipped back to the customer.
If you wish to return your item for a full
refund, you have the right to do so within
the first 7 days. For our returns policy
please go to:
Customers are responsible for any taxes
applied to our products when they are
shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to us,
we will aim to repair or replace it within 30
days of receipt.
The guarantee does not cover any defect
arising from improper use, damage, build-
up of lime scale or repair attempts made
by third-parties. Also, the guarantee does
not cover normal wear and tear of
individual parts.
Electrical information
Always ensure the voltage on the rating
label corresponds to the power supply
where the product is being used.
WARNING!
This product must be
connected to an earthed electrical power
supply. The green/yellow conductor in the
supply cord must be connected to the
Earth terminal in the plug. The power
supply must have an Earth connection.
Precautions should be followed for safe
cable management and connection to the
power supply
If a new mains plug needs to be fitted
follow the fitting instructions supplied
with good quality BS1363A plugs. If in
doubt consult a qualified electrician or
appliance repair agent.
Recommended fuse: 13A
If an extension cable is required, it must
have an earth conductor. To avoid
overheating the extension cable should
be rated no less than 13A and be fully
unwound before use.
Do not attempt to modify electrical plugs
or sockets or attempt to make an
alternative connection to the electrical
supply.
Safely dispose of the old plug.
Connect the brown lead to the live ter-
minal “L” in the new plug.
Connect the blue lead to the neutral
“N” terminal.
Connect the green/yellow lead to the
earth “E” terminal.
