7
2
A MESSAGE FROM THE OWNER
Thank you for choosing an Anchor Audio wireless intercom system. Our products incorporate state-of-the-art design and the fin-
est quality of materials and workmanship. We’re proud of our products and appreciate the confidence which you have shown
by selecting an Anchor system.
I hope you’ll take a few minutes to review this manual. We’ve incorporated several unique features into our products, and your
knowledge of how to use them will enhance the performance and your enjoyment of the system.
Janet Jacobs, President
on behalf of all Anchor Employees
GETTING STARTED
Please check your new unit carefully for any damage which may have occurred during shipment. Each Anchor product is care-
fully inspected at the factory and packed in specially designed boxes for safe transport.
Notify the freight carrier immediately of any damage to the shipping box or product. Repack the unit in the original box and
wait for inspection by the carrier’s claim agent. Notify your dealer of the pending freight claim.
NOTE: All damage claims must be made with freight carrier!
RETURNING SYSTEMS FOR SERVICE OR REPAIR
For service or repair, please contact the dealer where system was purchased or Anchor Audio Customer Service
(800/262-4671
or 310/784-2300) to obtain a RA (Return Authorization) number. All shipments to Anchor Audio must include RA number and
be shipped prepaid. C.O.D. shipments will be refused and returned at your expense.
Customers outside the USA must contact dealer where system was purchased for service or repair instructions.
IMPORTANT: Save shipping box & packing materials, they’re specially designed to ship
your unit!
WARRANTY REGISTRATION & INFORMATION
Please go to our website, www.anchoraudio.com, and select “Warranty Registration”. Completing this online registration form
will activate your limited two-year warranty.
Warranty is void if the belt pack case or headset has been opened, screws have been removed or there is evidence of tampering.
Waste electrical and electronic products must not be disposed of with household
waste. Please recycle where facilities exist. Check with your Local Authority or
Retailer for recycling advice.
FREQUENTLY ASKED QUESTIONS
Can I use my own headset?
Yes. The ProLink is designed to work with dynamic microphone elements. (Shields can be connected to chassis ground pin.)
Headset pin configuration: 1=Mic(-), 2=Mic(+), 3=Headphone(-), 4=Hea)
I’ve run out of battery life, now what?
You can substitute “AA” alkaline batteries rechargeable batteries. However, connecting the charger to the belt pack when
alkaline batteries are installed could seriously damage your belt pack.
Can my ProLink work with other wireless intercom systems?
No. ProLink uses proprietary design and software exclusive to the product.
Can my ProLink work with wired intercom systems?
Yes. ProLink uses WingMAN 9000 as a modular link to PortaCom and other two-wire intercoms.
Can someone eavesdrop on my conversation?
The proprietary software makes it difficult for anyone to penetrate the wireless network. Anchor offers an encrypted model for
additional security.
If I break my headset, what do I do?
The H-2000 and H-2000S headsets are covered by a 2-year warranty. Follow the instructions in the Getting Started section on
page 2 for Return Authorization. ProLink headsets are sold separately if a replacement is needed.
Can I add belt packs to my network?
Your intercom network can operate with one Master belt pack and up to three REMOTE belt packs.
TROUBLESHOOTING
Can’t hear a person speaking?
First, verify that the MASTER belt pack is ON and within range of each of the REMOTE belt packs. Second, increase headset
volume using the headset volume knob on the top of the belt pack. In extremely loud environments, you will need to use the
dual ear muff headset with noise cancelling properties. If you still can’t hear, your batteries may be dead. Also, verify each
belt pack is on the same channel.
Microphone not picking up your voice?
First, adjust the microphone sensitivity setting on the top of the belt pack by turning the blue button incrementally until you
reach desired sensitivity level. Move the microphone closer to your mouth and speak up clearly. For example, some people
speak softer than others and need a more sensitive microphone level.
Background noise transmitting across system?
Reduce the microphone sensitivity setting by turning the blue button until you reach the desired level.
Transmission is weak?
Your rechargeable batteries may be running low. If batteries are weak, the green LED on the top panel will flash. Your belt
pack batteries need to be recharged. If you need to keep working, you can use disposable alkaline batteries.
Proper intercom usage
Up to 4 people may talk at once. Use proper intercom etiquette – don’t “talk over” others while they are speaking. Also,
position the microphone to pick up a minimum of breath noise.
