9
Care and Cleaning
•Always unplug from power outlet before cleaning and wait for the Cooktop to
completely cool.
•Never immerse the cord of appliance in water or any other liquids.
•Clean the cooktop by wiping with a damp cloth. You can use glass cooktop cleaner by
following manufacturer's directions.
•Do not use abrasive cleaners or solvents on the Cooktop.
•Wipe with damp cloth and dry thoroughly. Never rinse directly with water or immerse
in water.
•The vent should be cleaned periodically with a soft bristle toothbrush.
•Check the ventilation holes on the bottom of the appliance to ensure that they are clear
of any debris or dust which may accumulate over time. You can clean the vent holes with
a soft bristle toothbrush.
Troubleshooting
Problem
Possible causes
What to do
The hob cannot be turned
on.
No power.
Make sure the hob is connected to the
power supply and that it is switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Using your induction cooktop’ for
instructions.
The touch controls are
difficult to operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer
or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
