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    93-2275-101

 

REV: E

Before You Start

The TPI-PRO has been factory setup with specific touch panel pages. The first splash screen that 
appears indicates the TPI-PRO is receiving power, loading firmware, and preparing to display the 
default touch panel page.When the panel is ready, the AMX Splash Screen is replaced by the initial 
Panel Setup page.

Verify you are using the latest NetLinx Master firmware.

Verify you are using the latest TPI-PRO firmware.

Verify the NetLinx Studio program you are using is version 

2.8

 or higher.

Verify the TPDesign4 program you are using is version 

2.11

 or higher.

Installation/Safety Instructions

Connect the unit only to a properly-rated supply circuit.

DO NOT stand other units directly on top of the TPI-PRO when it is rack mounted, as this 

will place excessive strain on the mounting brackets.

ALWAYS ensure that the rack enclosure is adequately ventilated.

Adequate ventilation is critical for proper operation of the TPI-PRO. 
The TPI-PRO uses the bottom cover as a heat sink. In most installations it will be necessary 
to have some amount of airflow across the bottom cover.
It is good practice to leave 1 RU of empty space above and below the unit.
Placing the unit low in the rack, using vented spacer panels and keeping other heat-
generating equipment away from the unit can also be beneficial.
Depending on the rack enclosure and the surrounding air temperature, it may also be nec-
essary to incorporate rack fans to increase air flow across the bottom of the unit.

The TPI-PRO occupies one rack unit in a standard 19" equipment rack. 
The included mounting brackets can be rotated 90° in any direction to accommodate several 
different mounting options, including tabletop, under/over the table, and vertical wall mounting.

Connections Overview

FIG. 2 illustrates how all of the basic connections on the TPI-PRO are used in a basic installation: 

Cable Details and Pinouts

Refer to the 

TPI-PRO Operation/Reference Guide

.

Startup Routine and Initial Panel Response

Discharge any acquired static electricity by touching a grounded metal object.

Verify the rear connections are secure and active.

1.

Connect the 12VDC Power Supply to the PWR connector on the rear panel. The TPI-PRO 
will power ON and initialize the startup routine when the power supply is connected.

Note: Once power is applied, use the Power button to toggle the unit off and on.

2.

After the startup routine, the connected touch monitor displays one of two possible screens:

If the TPI-PRO’s output resolution matches that of the touch monitor, continue by setting the 

touch drivers associated with the touch monitor. 

Refer to the Setting the Touch Drivers (Serial Touch Monitors Only) 

section of the 

TPI-PRO 

Operation/Reference Guide for details.

If the TPI-PRO’s output resolution does not match the resolution of the connected touch 

monitor, you must set the output resolution of the TPI-PRO to match the touch monitor.

Note: An "OUT OF RANGE" message is often generated by the touch monitor. Some monitors will 
not display a message, but will appear blank instead.

Setting the Output Resolution

The TPI-PRO’s output resolution must match the output pixel resolution and refresh rate set on the 
connected touch monitor.

The default output resolution is 

1280 x 1024 @ 60Hz

The maximum output resolution is 

1920 x 1080 @ 60 Hz

.

Note: The TPI-PRO does not provide Component (YPbPr) or Interlaced outputs. It provides 
1920x1080 Progressive RGBHV (the same resolution as 1080p, but in the RGB color 
space).

Use the RESOLUTION pushbutton to alter the outgoing resolution to match the output pixel 

resolution and refresh rate set on the connected touch monitor.

1.

Press the RESOLUTION pushbutton to open the 

Resolution Setup 

page. 

2.

Press the RESOLUTION button again to cycle through the available output resolution 
settings.

Every consecutive button push cycles the output resolution to the next highest setting. 

Double-push the RESOLUTION button to return to the previous setting. 

For a listing of available pixel display and refresh rates, refer to the 

TPI-PRO Operation/

Reference Guide

.

3.

The message "

Please wait, loading new resolution...

" indicates that the new resolution 

setting is being saved. Do not remove power while the new settings are being saved.

4.

Once your resolution is selected, you can use the outer screen area lines on the 

Resolution 

Setup

 page to adjust your monitor’s visible screen area. 

This could involve using the monitor’s video control to stretch and move the incoming video 

so that the borders follow the edges of the screen without disappearing. 

There are normally 60 seconds before the resolution times-out, but you can press the front 

panel RESOLUTION button again to return to the previous resolution pattern and continue 
setting up the monitor.

5.

Press and hold the RESOLUTION button to save the resolution setting and exit the 

Resolution Setup 

page.

Note: When the new output resolution is applied, there may be some shifting of the default Main 
page, as it was developed for 1280 x 1024.

Setting the Touch Drivers (Serial Touch Monitors Only)

After matching the resolution between the TPI-PRO and panel/monitor, the next step is to select 
the necessary touch drivers from the driver set provided by the TPI-PRO.

This step only applies to serial touch monitors, as USB monitors are automatically detected.

The touch drivers are set when you connect the TPI-PRO to a touch monitor.

The default Touch Input Driver is 

EloTouch

©

.

If you are using a non touch-enabled monitor, select 

NullTouch

1.

Press the TOUCH pushbutton on the front panel to open the 

Panel Information

 page.

2.

Press the front panel TOUCH button to cycle through the list of available Touch Input 
Drivers.

Note: Go to http://www.amx.com//techdocs/TPI-PRO.Supported.Touch.Monitors.xls to view/
download the most recent List of Touch Monitors and USB Touch Drivers Tested with the TPI-PRO 
(including the most current listing of tested serial touch panel drivers).

Verify that the selected Touch Input Driver matches the connected touch monitor. 
Refer to the 

Available Pixel Display and Refresh Rates

section in the 

TPI-PRO Operation/

Reference Guide

 for a comprehensive list of Touch Monitors that have been tested with the TPI-

PRO.

Calibrating the TPI-PRO

If the wrong touch driver is selected prior to the calibration process, press any of the front-panel 
pushbuttons to exit the calibration process and re-select another touch driver.
If you are using a non touch-enabled monitor, 

do not press the calibrate button

Refer to the 

TPI-PRO Operation/Reference Guide

 for screen adjustment procedures.

Calibrating the TPI-PRO Using a USB Input

1.

Connect a USB cable from a touch panel to one of the Type-A USB ports on the front or 
back of the TPI-PRO.

2.

Press the POWER button on the front panel to reboot the TPI-PRO and allow the unit to 
detect the new hardware.

3.

Press the CALIBRATE button on the front panel to open the 

Calibration

 page.

4.

Press the crosshairs to set the calibration points on the LCD.

5.

After the "

Calibration Successful.

" message appears, press anywhere to return to the 

Setup page. If the calibration fails, attempt to calibrate again. If unsuccessful, call AMX Tech 
Support.

Note: It is recommended that you calibrate the TPI-PRO before its initial use, after completing a 
firmware download, and after switching Touch Input Drivers (and touch devices.)

6.

Press the 

Protected Setup

 button (located on the lower-left of the panel page) to open the 

Protected Setup

 page.

7.

Enter 

1988

 in the 

Password

 field and press 

Done

 when finished.

8.

Press the on-screen 

Reboot

 button to cycle power to the TPI-PRO and incorporate the new 

settings. The touch monitor will go blank for a few seconds during the reboot process.

Calibrating the TPI-PRO Using a Serial Touch Panel

1.

Connect a DB9 cable from a touch panel to the DB-9 touch input connector on the back of 
the TPI-PRO.

2.

Press the POWER button on the front panel to reboot the TPI-PRO and allow the unit to 
detect the new hardware.

3.

Press the CALIBRATE button on the front panel. This process opens a calibration page that 
uses a series of crosshair coordinate intersections to calibrate the touch panel (using the 
newly selected touch driver).

Note: If the wrong touch driver is selected prior to the calibration process, press any front-panel 
button to exit the calibration process and re-select another touch driver. 

4.

Press the crosshairs (on the 

Calibration

 page) to set the calibration points on the LCD.

5.

After the "

Calibration Successful.

" message appears, press anywhere to return to the 

Setup page. If the calibration fails, return to the 

Protected Setup

 page and select another 

touch input driver.

Note: It is recommended that you calibrate the TPI-PRO before its initial use, after completing a 
firmware download, and after switching touch input drivers (and touch devices.)

6.

Press the 

Protected Setup

 button (located on the lower-left of the panel page) to open the 

Protected Setup

 page.

7.

Enter 

1988

 into the Keypad’s password field and press 

Done

 when finished.

8.

Press the on-screen 

Reboot

 button to cycle power to the TPI-PRO and incorporate the new 

settings. The touch monitor goes blank for a few seconds during the reboot process. You 
can also use a mouse to press the on-screen 

Reboot

 button.

9.

Upon start-up, press anywhere on the screen to return to the 

Protected Setup

 page and 

begin defining the communication properties (refer to the 

TPI-PRO Operation/Reference 

Guide 

for information).

Additional Documentation

For detailed cabling, installation, configuration, programming, and operating instructions, refer to 
the 

TPI-PRO Operation/Reference Guide

 available on-line at 

www.amx.com

.

FIG. 2  

TPI-PRO - Basic Wiring Connections

USB Device Port 4

 - to PC #4 (provides pass-through control of PC #4)

USB Device Port 3

 - to PC #3 (provides pass-through control of PC #3)

USB Device Port 2

 - to PC #2 (provides pass-through control of PC #2)

USB Device Port 1

 - to PC #1 (provides pass-through control of PC #1)

USB Touch Input connectors (2)

connect to up to two USB (Type A) touch devices (i.e. Mouse/Keyboard/Touch Screen)

Note: 2 additional USB Touch Input connectors are provided on the front panel, for ease-of-access.

Each of the USB Device ports (1-4) connect to the PC that is providing
 video to INPUTs 1-4, in a direct 1-to-1 correlation:
USB Device Port #1 connects to the PC that is providing video to INPUT 1,
USB Device Port #2 connects to the PC that is providing video to INPUT 2, etc.

These Device Ports provide USB Mouse/Keyboard/Touch Screen pass-through
control of the PCs displaying on INPUTS 1-4.

INPUT 4

 - Video input from PC #4

INPUT 3

 - Video input from PC #3

INPUT 2

 - Video input from PC #2

INPUT 1

 - Video input from PC #1

TOUCH INPUT DB-9 connector

allows you to connect one Serial-controlled touch device (i.e. RS232 Touch Screen)

OUTPUT 2

 - video output to display device #2

OUTPUT 1

 - video output to display device #1

Only one touch monitor at a time can be connected.

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