User and Installation Guide
User and Installation Guide
For up-to-date troubleshooting advice, visit
www.amphony.com
Problem
Possible C ause
Solut ion
T ransmitter range is
extremely short
Strong interference
In some cas es, there may be strong
interference preventing pr oper reception
of the audio signal which can be caused
by wireless networks or cordless phones .
Either eliminate the interference, locate
the base unit of the cor dless phone in
another r oom, set the wireless network to
us e the 5.8 GHz frequenc y band rather
than 2.4 GHz, relocate the transmitter,
relocate or reorient the receiver to
improve reception. Als o, try to lower the
power output of your wireless LAN router.
Too many obstacles
Audio will dr op out if there are too many
obstacles between the transmitter and the
receiver, try relocating the transmitter or
receiver to impr ove rec eption.
T ransmitter affects
wireless LAN speed
iFinity Tr ansmitter or
R eceiver too close to
wireless LAN device
Increase the distance between the iFinity
transmitter or iF inity receiver and your
wireless LAN router.
Page 7
Page 8
Troubleshooting
Problem
Possible C ause
Solut ion
N o audio at receiver
N o wireless signal
Check that your iFinity transmitter is
plugged in.
R eceiver not paired
Pair the receiver with your iFinity
transmitter.
Faulty AC adapter
or faulty power outlet
Check the receiver pow er supply.
Strong interference
See under “Strong Interference“ on next
page.
Audio volume too low
See below under “Audio volume too low”.
Audio is distorted
Strong interference
See under “Strong Interference“ on next
page.
R eceiver audio level
is too low
Audio volume too low
C onnect transmitter to an adjustable
audio output
Transmitter volume
control set too low
Adjust the transmitter volume control to
achieve desired audio level.
Audio drops out
inter mittently or
crackles
Strong interference
See under “Strong Interference“ on next
page.
Unstable power
supply
See under “U nstable power supply“
below .
Audio drops out
inter mittently or
crackles
Strong interference
See under “Strong
Interference“ on next page.
Unstable power
supply
Ensure that the power outlet
delivers a stable vol tage. Very
strong surges or vol tage
fluctuations may cause audio
dr opouts. Tr y using a s urge
pr otector.
