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Phone Support 

An AMG Customer Service Representative will help you with your  
Non-Technical Support issues at no charge, for the first 30 Days since 
system registration.  

Toll Free :

 (800) 960-3735  

International : 

1 (323) 254-7448

 

  

We offer  phone support both in English and Spanish 

Our technical call center are located in Los Angeles California, all of 
our AMG technical support are ready to assist you for any question 
regarding, installation, setup & configuration and troubleshooting.  
 
Fee and charges only applies after 30 days from system registration,  
fees is $ 45 per 30 minutes.  
 
payment through Visa, MasterCard and American Express are 
accepted.  
We also offer maintenance plan on AMG Attendance System for a 
greater savings 
 

Operational Hours

 

AMG Technical support are available on Monday through Friday  
from 8:00 a.m. to 4:30 p.m. (PST) Pacific Standard Time, except on 
holidays. 

 

 

 

Содержание AMG-I30B Series

Страница 1: ...USERS MANUAL Proximity Time Attendance System Model AMG I30B Series...

Страница 2: ...r time management products because we are committed to your satisfaction Every one of our products comes with a 1 year manufacturer s warranty and 30 free days of unlimited support That means a reduce...

Страница 3: ......

Страница 4: ...ATTENTION Please read the user s manual before operating your AMG I 30B Device Follow instructions on care and use to ensure and prolong the life of your device...

Страница 5: ...ncluded in the Package I 30B Proximity Time clock Device Power Adapter USB or Serial RS232 cable Wiegand cable Wall mount and screws AMG Time Attendance Software If purchased as a package Hardware Man...

Страница 6: ...2 Device External Diagram Front View Back View...

Страница 7: ...ancel the current operation MENU Access the menu management OK Select the current item or set the current parameters Power ON OFF Scroll up the menu or decrease the numerical value Scroll down the men...

Страница 8: ...4...

Страница 9: ...e wall 4 5 feet above the ground 2 On the back of the device there are four grooves used to hang the device onto the mounting plate Align the four grooves on the Device with the four hooks on the moun...

Страница 10: ...6 Configuring Communication mode...

Страница 11: ...different types of communication modes when connecting to a computer with AMG software installed Ethernet TCP IP computer network Serial RS232 cable USB cable USB Flash disk data transfer RS485 Ether...

Страница 12: ...nistrator for co IP Address Default Gateway and subnet mask configuration 4 Use or key to set Ethernet to Yes and RS communication to No 5 Insert LAN cables into the RJ 45 port on the RS 232 Communica...

Страница 13: ...d 40 feet If the connection will be over a distance greater than 40 feet please use RS485 or Ethernet communication mode 1 Press Menu Key Setup Communication Set Device ID Baud Rate press ESC and pres...

Страница 14: ...nd of cable should mounted to RJ 45 header and the other end is bare wire Connect the 7th and 8th pin respectively on 485 and 485 on the converter refer to appendix for more details 5 Connect the RS48...

Страница 15: ...d analyzed by the AMG Attendance Software 2 All proximity card or PIN enrolled in device can be downloaded to the USB flash disk which later can be uploaded to a different AMG I 30B device Downloading...

Страница 16: ...ve into the USB port of device 2 Press MENU Enroll USB Download AllEnrollDown 3 Press OK and start downloading the enrollment data 4 To upload enrollment data to a different device Plug the flash disk...

Страница 17: ...rom employee with ID number 00001 If you press OK the password of Employee ID 00001 stored in device will be overwritten by New enrollment from USB flash disk This process will be repeated device fini...

Страница 18: ...ll attendance data stored in terminal AGL_001 txt SLog Download Management Records Download the latest management data since the last download Poll SLG_001 txt All SLog Download All Management Records...

Страница 19: ...evice ID Baud Rate press ESC and press OK to save changes 2 Connect the USB cable with one end connected to USB port of the PC and the other end to USB port in terminal 3 Power cycle device USB Cable...

Страница 20: ...General Manager Super Administrator handles device management and configuration as well enrolling employees and other administrator full access on the other hand General Manager limited to handle emp...

Страница 21: ...vice The range of ID number is 1 65535 The ID number is unique and cannot be repeated or reassigned at any later date 4 Wave proximity card to the proximity sensor area of the device After acquiring t...

Страница 22: ...oll Manager Gen Manager Please refer to the step above to enroll Proximity cards Pin Note You must set the Super Administrator before you can set the General Manager Only Super Admin will be able to a...

Страница 23: ...mber that is distributed to each employee in the device The range of ID number is 1 65535 The ID number is unique and cannot be repeated or reassigned at a later date A single employee single ID numbe...

Страница 24: ...device will display ID number Press OK Note The ID number ranges from 1 65535 The devices will automatically assign the first unregistered ID number as the registration number You may use the numeric...

Страница 25: ...st their proximity card 1 Press Menu key Enroll User Password press OK 2 Press ESC 3 You will need to enter the desired existing employee ID number enrolled in device and press OK Note if the ID numbe...

Страница 26: ...cal keypad to input the password and then press OK you will be required to enter the 4 digits PIN twice as shown below Press OK to save 5 Press OK to confirm the new card and press OK to assign PIN to...

Страница 27: ...g records security and downloading records to USB disk 2 Setup Allows Administrator to change device s configurations such as Date Time Communication and other device s operation settings 3 System Inf...

Страница 28: ...l Menu Manager Super Admin Gen Manager Level Setting 1 1 Level 1 N Level Delete Glog View Slog View All GLog GLog Upload Enroll AllEnrollDown USB Download SLog All SLog AllLogDelete Enroll User Card P...

Страница 29: ...fy Log Setup Time FMT Voice Out Lock Ctrl Shutdown Key LCD Contrast Autoshutdown Mode Daylight set Wiegand Out Bell Delay Managers Language Time Password IP address Subnet Mask Default Gateway Etherne...

Страница 30: ...lish GEM Interface displayed in German FREN Interface displayed in French SPAN Interface displayed in Spanish KOR Interface displayed in Korean TCHN Interface displayed in Traditional Chinese SCHN Int...

Страница 31: ...mpt The device will prompt 2 beeps for successful validation and one beep for failed verification Factory Setting Yes Lock Ctrl Setting Items Explanation Yes When confirmed the control signal of the e...

Страница 32: ...device will terminate the auto shut down process Factory Setting No Wiegand Out Setting Items Explanation WG26 Sets Wiegand 26 bit protocol interface WG34 Sets Wiegand 34 bit protocol interface Facto...

Страница 33: ...the month of daylight savings start 1 12 Sunday Set the Sunday of daylight savings start 0 4 Time H Set the daylight savings start time 0 23 Factory Setting Month 3 Sunday 4 Time H 2 c End set Setting...

Страница 34: ...me function by setting DST Enable value to Yes Select Start set for setting month which Sunday and also hour of daylight savings time start Select End set for setting month which Sunday and also hour...

Страница 35: ...sub menu as follows There are three level 3 submenus in Log Setup SLog Warn GLog Warn and Re Verify 1 SLog Warning Setting Items Explanation No The device will not alert you when the records are reac...

Страница 36: ...ote Users are informed by message and voice prompt that the attendance record storage space is about to be full Once alert is given please download the records as soon as possible If the device exceed...

Страница 37: ...to be 19200 bps 38400 The Baud Ratio of Communication Port is set to be 38400 bps Factory Setting 38400 Note The value must be set consistent to the communication port of the administration PC Otherw...

Страница 38: ...4 Note The IP address in the LAN is unique Subnet Mask Setting Items Explanation 255 255 255 0 To set the subnet mask of the LAN when using TCP IP communication Factory Setting 255 255 255 0 Note Subn...

Страница 39: ...Communication Switch Factory Setting Yes Note If the machine has TCP IP Ethernet function it is defaulted to be OFF Otherwise it is set to be ON Ethernet Setting Items Explanation Yes To set the switc...

Страница 40: ...36...

Страница 41: ...37 APPENDIX...

Страница 42: ...m 3 and newer RAM 512 Mb Free hard disk space 40 GB and more depending on your database size Operating System requirements compatibility Operating System Windows XP Vista 7 Server 2003 Server 2008 R2...

Страница 43: ...500 Logs Capacity 50 000 RS232 RS485 Yes Ethernet Yes USB Flash Disk Yes USB Cable Yes Voice Message Audio Battery Backup Yes Communication Baud Rate 9600 19200 38400 57600 115200 Suitable Card EM 125...

Страница 44: ...initially configuring the device This prevents others from changing or tampering with their data and enhances your data s security Setting Gen Manager The Gen Manager has the authority to register a c...

Страница 45: ...mats are supported YY MM DD MM DD YY and DD MM YY LCD Contrast If the display is too light or too dark you may adjust the screen Range 0 63 The lower the value the darker the display will be Conversel...

Страница 46: ...ill be prompted to select one of the eight available actions Device ID Default Value 1 Baud Rate The default baud rate is 38400 The baud rate refers to the speed of the data The higher the value and t...

Страница 47: ...S232 It is suggested that the communication distance should not exceed 1200 meters Ethernet If set to Yes the computer can operate a TCP IP connection with the device Otherwise the connection will not...

Страница 48: ...anagement software If lunch break restriction is enabled and user punches when the lunch break duration is not over yet then on the device screen will be displayed Punch denied because of short lunch...

Страница 49: ...d 8 Pin external extension interface 2 RJ45 Interface The interface provides RS485 and Ethernet communication functions For different devices some of them provide two RJ45 Interfaces and thus the defi...

Страница 50: ...e connect the 7th pin of base end to and the 8th pin to Insert the header of the RS485 connection wire to the RJ45 interface on the attendance device RJ45 PIN Color of Corresponding Network Wire 1 Ora...

Страница 51: ...47 3 8 Pin Wiegand Extension Interface Expand eight slot port to supply simple attendance and standard Wiegand port PIN Definition 1 DO OUT 2 D1 OUT 3 RELAY0 4 RELAY1 5 L0CK0 6 LOCK1 7 GND 8 DC5V...

Страница 52: ...48...

Страница 53: ...rnia all of our AMG technical support are ready to assist you for any question regarding installation setup configuration and troubleshooting Fee and charges only applies after 30 days from system reg...

Страница 54: ...2 Thank you again for your purchase of the AMG Attendance System...

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