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17

TROUBLESHOOTING 

For your safety, water heater service should be performed only by a qualified service technician.  

Read the GENERAL SAFETY INFORMATION section first

PROBLEM

POSSILBE MALFUNCTION

SERVICE TO BE PERFORMED

NOT ENOUGH OR NO HOT WATER

1) Blower will not run.

A) "ON/OFF" control switch turned off.

Turn switch to the on position.

B) Blower unplugged.

Plug blower back into 115 vac. outlet.

C) No power at outlet.

Repair service to outlet.

D) "ON/OFF" switch defective.

Replace switch.

E) Control harness defective.

Replace control harness.

F) Blower motor defective.

Replace blower and motor.

2) Blower running, burner not on

Replace switch.

A) Fan not running fast enough to close 

    air switch contacts.

Check for low voltage, less than 102 vac., 

have service checked and repaired.

B) Air pressure switch defective.

Replace switch.

C) Gas valve defective.

Replace gas control valve/ thermostat.

D) Control harness defective.

Replace harness.

E) Igniter defective.

Replace ignitor.

F) Unit has completed three trials to light 

    and fail.

Reset cycle by turning switch off and then 

back on. If unit does not light in three tri-

als, contact a qualified person for service.

3) Thermostat problems

A) Thermostat set too low.

Set temperature control higher.

B) Thermostat or ECO defective.

Replace gas control valve/thermostat.

C) High limit control circuit open.

Replace high limit control.

4) Others

A) Heater undersized.

Reduce hot water usage.

B) Low gas pressure.

Contact a qualified person for service.

C) Incoming water is unusually cold.

Allow more time for heater to re-heat.

D) Leaking hot water pipes or fixtures.

Have plumber check and repair leaks.

CONDENSATION

A) Water on the floor under heater.

See "Condensation"

WATER LEAKS

Improperly sealed, hot or cold supply 

connections, relief valve, drain valve or 

thermostat threads.

Turn off heater & water, repair unit.

Leakage from other appliances or water 

lines.

Inspect other appliances near water 

heater.

Condensation of flue products.

Refer to "CONDENSATION"

LEAKING T&P VALVE

Thermal expansion in closed water sys-

tem

Install thermal expansion tank (DO NOT 

PLUG T&P VALVE)

Improperly seated valves

Check relief valve for proper operation 

(DO NOT PLUG T&P VALVE)

HOT WATER ODORS OR COLOR

(Refer to CATHODIC PROTECTION)

High sulfate or mineral content in water 

supply or iron or sulfate reducing bacteria 

in water supply

Drain and flush heater thoroughly, chlori

-

nate, refil and flush again then chlorinate 

water supply.

Содержание BBCN375T754NV 100 Series

Страница 1: ...AL ULTRA LOW NOx GAS WATER HEATER Glass Lined Tank type Water Heater INSTALLATION OPERATION SERVICE MAINTENANCE LIMITED WARRANTY CAUTION TEXT PRINTED OR OUTLINED IN RED CONTAINS INFORMATION RELATIVE T...

Страница 2: ...Canada Current edition of the Installation Code CAN CSA B149 1 and the Canadian Electrical Code CSA C22 1 These are available from Canadian Standards Association 8501 East Pleasant Valley Road Clevel...

Страница 3: ...r and Igniter 12 Checking Gas Input 12 Vent System 12 Blower Maintenance 13 Relief Valve 13 Hot Water Odor 13 Winter Protection 13 Replacement Parts 13 PREVENTIVE MAINTENANCE 13 14 Procedure for Perio...

Страница 4: ...gas in excess of the safe limits This could result in serious injury or death Contact your local gas supplier for any specific changes that may be required in your area Upon completion of derating of...

Страница 5: ...THROUGH THE CHIMNEY OR VENT PIPE The venting of the water heater should be inspected by a qualified service technician at the time of installation and periodically thereafter to ensure a down draft c...

Страница 6: ...t of the vent system are exposed to ambient temperatures below 35 degrees F 2 degrees C it must be insulated to prevent condensation Do not connect the heater to a common vent or chimney with solid fu...

Страница 7: ...E LOCATION TO AVOID SCALDING OR WATER DAMAGE THIS LINE MUST NOT BE REDUCED FROM THE SIZE OF THE VALVE OUTLET AND MUST NOT CONTAIN VALVES RESTRICTIONS NOR SHOULD IT BE LOCATED IN FREEZING AREAS DO NOT...

Страница 8: ...having jurisdiction AN ELECTRICAL GROUND IS REQUIRED TO REDUCE RISK OF ELECTRICAL SHOCK OR POSSIBLE ELECTROCUTION If any of the original wire as supplied with the appliance must be replaced use only t...

Страница 9: ...matic gas valve while heater is operating TABLE 5 Type of Gas Input Manifold Pressure Natural 75 100 Btu hr 22 KW hr 4 0 in W C 1 12 kPa OPERATION It is recommended that a qualified person perform the...

Страница 10: ...as been under water OPERATING INSTRUCTIONS A Set thermostat to the lowest setting B Turn off all the electric power to the appliance if service is to be performed TO TURN OFF GAS TO APPLIANCE BEFORE O...

Страница 11: ...akage corrosion and other deficiencies which could cause an unsafe condition 3 So far as is practical close all building doors and windows and all doors between the space in which the water heater s c...

Страница 12: ...rn doors windows exhaust fans fireplace dampers and any other gas burning appliance to their previous conditions of use 7 If improper venting is observed during any of the above tests the venting syst...

Страница 13: ...anode as necessary to maintain corrosion protection For further information contact your dealer WINTER PROTECTION In regions where freezing weather is encountered all water must be drained from unit...

Страница 14: ...the Flo Jug kit This screw is to be installed in the vent hole when Flo Jug is not in use Remove drain valve from heater and insert a 3 4 x 4 nipple Connect and clamp 1 I D x 3 hose to Flo Jug and hea...

Страница 15: ...idence of poor vent action Possible causes are too long a vent pipe or improper chimney operation 3 If the leakage is from the temperature and pressure relief valve or its discharge pipe it may repres...

Страница 16: ...information and tables may serve to answer your question about a problem that you are having without having to call a service agent For your safety water heater service should be performed only by a q...

Страница 17: ...a qualified person for service 3 Thermostat problems A Thermostat set too low Set temperature control higher B Thermostat or ECO defective Replace gas control valve thermostat C High limit control ci...

Страница 18: ...control does not energize the blower replace the Intelli Vent control If the blower fails to Blower may run continuously in start when energized replace the blower assembly this condition 2 Ensure the...

Страница 19: ...ff for 10 20 seconds then on again to clear this error code 4 Ensure the flame sensor is clean use ultra fine steel wool or Scotch Brite pad to clean flame sensor 5 Ensure the hot surface ignitor is p...

Страница 20: ...in tolerance 1 Ensure air pressure switch hose is not kinked or clogged ensure the blower housing is clear of any condensation 2 Check vent temperature limit switch if it is determined that the vent t...

Страница 21: ...21 NOTES...

Страница 22: ...22 NOTES...

Страница 23: ...hod of controlling thermal expansion is also installed at the heater s and operational at all times The relief valve installed on the heater is not an acceptable method 4 SERVICE AND REPAIR EXPENSES U...

Страница 24: ...nson City TN 37605 Phone 800 456 9805 Fax 800 999 5210 www americanwaterheater com Copyright 2012 American Water Heater Company All rights reserved www americanwaterheater com American Water Heater Jo...

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