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7302187-100

5

When cleaning your toilet, wash it with mild, soapy water, rinse thoroughly with clear water and dry with a soft cloth. 

WARNING: 

Do not use in-tank cleaners. These products can seriously corrode fittings in the tank. This damage can cause leakage 

and property damage. American Standard shall not be responsible or liable for any damage caused by the use of in-tank cleaners. 

CARE AND CLEANING

In the United States:

American Standard Brands

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Customer Care

For residents of the United States, warranty 
information may also be obtained by calling 

the following toll free number: (800) 442-1902

www.americanstandard.com

In Canada:

AS Canada, ULC

5900 Avebury Rd.  

Mississauga, Ontario 

Canada L5R 3M3

Toll Free:  (800) 387-0369

www.americanstandard.ca

In Mexico:

American Standard B&K Mexico

S. de R.L. de C.V.
Via Morelos #330

Col. Santa Clara

Ecatepec 55540 Edo. Mexico

Toll Free: 01-800-839-1200

www.americanstandard.com.mx

PARTS LIST

7381422-100.0070A
7381125-400.0070A
7381424-100.0070A
7381423-100.0070A
7381426-100.0070A
7381251-200.XXX0A
7381446-200.0070A
735203-410.XXX
7381459-200.XXX0A

Flush Valve Assembly Complete w/ Flappers, Teeter Bar & Gaskets
Universal Inlet Valve Assembly
Silicone Flapper
Flapper Assembly w/Teeter Bar
Tank To Bowl Gasket Kit w/ Nut & Washer
EZ Install Bolt Cap Cover Kit
EZ Install Handle Kit
Tank Cover
Trip Lever 

Parts are determined by toilet tank  number which can be found marked  inside tank. 

NOTE: 

"XXX" represents color or trim 

finish options. Specify when ordering.

PL 73021

53-1

00 R

ev

. C

PART NO. 

DESCRIPTION 

TROUBLESHOOTING GUIDE - See Step 8-9 For Diagram

Parts List can also be found under the tank lid.

• IMPORTANT: 

American Standard does not recommend that the tank components be switched out with anything other than   

  the furnished specified components as the performance could be affected. Any alterations made using anything other than  
  the specified components could negatively impact the flush performance and will void the warranty.

Problem

Possible Cause

Corrective Action

a.  Open valve and allow water to fill tank.

b.  Shut off water supply, disconnect supply line and inspect all gaskets and washers. Reassemble. 

c.  Readjust chain length as required.

d.  Shut off water supply. Remove cap and clean as per Fluidmaster maintenance instructions at:    

       

   

       www.americanstandard-us.com/enews/fluidmasterguide.pdf
a.  Check that refill tube is connected to water control and inserted into overflow tube without being kinked or damaged.

b.  Open supply valve fully. Be sure that proper supply tube size is used.

c.  Remove obstruction. Consult a plumber if necessary.

d.  Normal supply pressure must be at least 20 psi.

e.  Tighten bolts as shown in Step 6 to make sure the tank is touching the piers of the bowl in the front and back of the product.

f.     Re-prime bowl by flushing 5 times in a row allowing the tank to refill each time to achieve optimal performance.

g.    Check water level in tank to make sure it is at the correct height listed inside the tank. Re-prime bowl by flushing 5 times in a row  

       allowing the tank to refill each time to achieve optimal performance.

h.    Adjust settings according to adjustable screw setup in Step 9

i.     Reseat tank by shutting off water supply, disconnect supply line, remove tank mounting nuts, inspect all gaskets and reassemble

j.     Adjust trip lever nut by loosening the nut a quarter turn at a time clockwise (reverse thread)

k.    Do not depress trip lever longer than 2 seconds for optimal performance. Depressing trip lever longer will negatively affect the  

       toilet performance by causing a loss of prime. Re-prime bowl by flushing 5 times in a row allowing the tank to refill each time to  

       achieve optimal performance.
a.    Review Step 8 of installation procedure.

b.    Review Step 1 through 6 of installation procedure.

c.    Send new bowl / return

d.    Tighten  nuts, reinstall

e.    Tighten nuts, reinstall

f.     Replace gaskets

g.    Clean debris from seal surface. Replace flapper seal as needed and adjust settings according to adjustable screw setup in Step 9.

h.    Clean debris from seal surface. Replae flapper seal as needed and adjust  settings according to adjustable screw setup in Step 9.
a.  Clean debris from seal surface. Replace flapper seal as needed. See web for more info.

b.  Shut off water supply. Remove cap and clean as per Fluidmaster maintenance instructions at:      

  

  

 www.americanstandard-us.com/enews/fluidmasterguide.pdf

c.  Adjust settings according to adjustable screw setup in Step 9.
a.  Retighten bowl-to-floor knobs.

b.  Use toilet shims and /or place a bead of caulk around the base of the toilet.

a.  Water supply valve closed.

b.  Supply line blocked.

c.  Flush valve chain too loose or disconnected.

d.  Sand or debris lodged in water control.

a.  Bowl water level too low.

b.  Supply valve partly closed.

c.  Partially clogged trapway and/or drain pipe and/or vent.

d.  Supply pressure too low.

e.  Tank not installed tightly on bowl.

f.  Product has air stuck in waterways.

g.    Incorrect tank water level

h.    Trip lever not opening jet flapper to stop

i.     Air leak

j.     Trip lever not returning to original position

k.    Loss of prime due to depressing on the trip lever too long  

a.  Poor supply line connection.

b.  Poor bowl to tank/floor connection.

c.    Cracked Bowl

d.    Loose tank nuts

e.    Loose flush valve mounting nuts

f.     Tank to Bowl gaskets defective

g.    Black rim flapper leaking. Inlet valve will periodically run   

       and you will see water coming from port in to the bowl

h.   Red jet flapper leaking. Inlet valve will periodically run
a.  Flapper seal leaking or deformed.

b.  Sand or debris lodged in water control.

c.  Flush valve chain too tight, holding flapper open.
a.  Wax ring not fully compressed.

b.  Floor not level.

Does not 

flush

Poor or 

sluggish 

flush

Toilet leaks

Toilet does 

not shut off

Toilet bowl

rocks after

installation

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