Amer.com Warranty Policy
Limited Lifetime Warranty
In the event of a defect in quality or workmanship, Amer.com will repair or replace any
hardware product sold by Amer.com with new or reconditioned parts free of charge in
North America for a limited lifetime period unless otherwise specified on the sales invoice
from the date of original purchase. All removed parts become the property of Amer.com.
All replaced parts assume the original warranty.
This warranty is extended only to the original purchaser. Proof of purchase will be
required before warranty service is provided.
This warranty covers only failures due to defects in quality or workmanship that occur
during normal use. It does not cover damage that occurs in shipment, electrical storms,
floods, dropped or other acts of nature. This warranty also does not cover any failure that
results from accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
faulty installation, modification, computer virus, improperly installed or faulty software, or
service by anyone other than an Amer.com Service Technician. If there is evidence that
the failure was due to user negligence, Amer.com has the right to void this warranty and
or charge normal service rates for the subject repair.
The limited warranty covers a one (1) year period from date of purchase on Power
Supplies, AC Adapters & Fans, after the 1 year a cost for replacement is applied to all
products requiring such parts. Amer.com is not responsible for any type of data loss on
hard drive or other storage devices.
Warranty Service can be obtained during the warranty period by shipping, freight prepaid,
or delivering the product to Amer.com in either the original package or a similar package
providing an equal degree of protection. Amer.com will perform the required service and
return the unit to the user (freight prepaid), if applicable, via the same mode (i.e. ground,
air, etc.)
Limits and Expectations
There are no express warranties except as listed above.
Network products by Amer.com shall not be liable for incidental or consequential damages
resulting from the use of this product. Any future upgrades, including (but not limited to)
hardware and software are not covered by this limited warranty. If a hardware problem
with this product develops during the warranty period, you may contact the Amer.com
Service Center at:
Telephone
(727) 549-0772
Facsimile
(727) 549-0992
Service Center
Amer.com
7259 Bryan Dairy Road
Largo, Florida
33777
U.S.A.
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