5.1.6 There are bus address or interrupt conflicts.
Make sure that the I/O and memory addresses reserved for the graphics board are
not used by other hardware devices. The integrated on-board VGA controller of your
AMD FirePro card uses the following addresses (hex):
•
I/O Address:
Standard VGA I/O: 3B0-3DF
•
Memory Addresses:
Video RAM: A000-BFFF, Video ROM: C000-C7FF
You cannot change the addresses of your AMD FirePro card. In case of an address
conflict, try to modify the I/O address of the add-on card that causes the conflict.
To support the special graphics processor on the AMD FirePro card, the system BIOS
should automatically assign a system interrupt to the slot where the card is installed.
However, there may be problems if your graphics card does not receive an interrupt
or a system interrupt is used for more than one device. In case of problems, check the
system configuration utility of your operating system for the interrupt assignments.
5.2 Workstation Customer Care
The AMD Customer Care Web site has number of helpful resources, including a
knowledgebase of FAQs, warranty services, and the AMD FirePro Workstation
Graphics Web Ticket Submission Page.
The Web site is complimentary and available at all times. The address is
http://
support.amd.com
.
5.2.1 Contact Information
If you experience difficulties with your AMD FirePro™ product, you can contact AMD
Customer Care in the following ways.
The latest contact information and tips for faster service can be found on the AMD
Global Technical Support page at
http://support.amd.com/us/contacts/Pages/global-
technical-support.aspx
.
Region
Contact Information
North
America (US/
Canada)
1-866-284-2093 (toll free)
Monday - Thursday: 9:00AM - 5:30PM EST
Friday: 9:00AM - 3:00PM EST
Email Web Form
Europe
Benelux:
•
00 800-12 30 23 40 (toll free)
•
+31-(0)20-8080942
•
Monday - Friday: 09:00 - 18:00 CET
•
Email Web Form
Italy:
•
800 877 224 (toll free)
•
+39-0699337345
•
Monday - Friday: 09:00 - 18:00 CET
•
Email Web Form
France:
•
0800 908 621 (toll free)
•
+33-(0)170618467
•
Monday - Friday 09:00 - 18:00 CET
•
Email Web Form
Spain:
•
900 99 71 21
•
+34- 911875514
•
Monday - Friday: 09:00 - 18:00 CET
•
Email Web Form
Reference 13
©
2012
Advanced Micro Devices Inc.
AMD FirePro™ S9000
