7 Troubleshooting
Common Troubleshooting Tips
LED Activity
If you encounter difficulty using and/or installing your
WL11-SD
product, the
error may be related to various causes:
●
Out - of range situation, which prevents the
WL11- SD
Client from
establishing a wireless connection with the network.
●
Configuration mismatch, which prevents the
WL11- SD
Client from
establishing a wireless connection with the (correct) network.
●
Absence of, or conflict of the
WL11- SD
Driver.
●
A problem or conflict with the
WL11- SD
Client socket from powering
on.
A conflict of the
WL11-SD
hardware with another device
Table below provides an overview of the various modes of operation and the
associated LED activity.
LED Activity Table
Power LED
Description/Action
Continuous
Red
Standard operational mode
No action is required
Off
WL11-SD
Client power is not on, so it cannot
transmit/receive data.
The
WL11-SD
may not be connected properly.
Actions
Check
WL11- SD
connection.
Verify the device settings of the
WL11- SD
Client
to determine the conflict with another device. If so,
change the settings of either your
WL11-SD
Client
or the conflicting device to resolve the problem.
Verify the versions of the driver and the
WL11- SD
Client firmware.
Visit our
support
website at
http://www.ambicom.com
to see if newer
versions are available and if so, upgrade both the
driver and
WL11-SD
firmware.
Cannot Connect To Network
If your AmbiCom
WL11-SD
seems to be working fine, but you are not able to
connect to the network, this error might be due to a configuration mismatch.
For example if LED of your
WL11-SD
Client lights, the problem is likely to be
caused by a configuration mismatch of
Network Name
Encryption Key (The
WL11- SD
Network Name is case- sensitive).
Other causes may be:
