Copyright 2008 The Amanda Company, All Rights Reserved
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Chapter 17: How to Create a Ring Group
Click on the advanced tab and then manual edit configs. In the drop down list choose the
extensions.conf
file and click open. Once the file is open, scroll down until you find the
[druid-users]
context. Add the following lines to the bottom of the context modifying the
SIP extension values to the telephone extensions you would like to ring simultaneously.
Save the file and do a reload. Once the ring group extension has been reloaded you can
easily program any or all incoming lines to be answered by the ring group. In this
example, ring group 888 will ring extensions 201 and 202 at the same time for up to 40
seconds. If the call goes unanswered, then the caller will be sent to the specified auto
attendant (for this example aa-vdex_demo_ivr).
exten =>888,1,Playback(please -hold-while-we-connect-you)
exten =>888,2,Dial(SIP/201&SIP/202,40,m)
exten =>888,3,Goto(aa-vdex_demo_ivr,s,1)
Alternatively, you may want to modify the ring group so the caller will be sent to voicemail
instead of an auto attendant after 40 seconds if their call is not answered. The following
example shows the caller being sent to mailbox 101.
exten =>888,1,Playback(please -hold-while-we-connect-you)
exten =>888,2,Dial(SIP/201&SIP/202,40,m)
exten =>888,3,Voicemail(101)
Tip
: Remember to change the SIP extensions to the extensions you would like to ring
and add as many as desired using the same format. To reach the ring group dial 888
from any phone internally, or program one or more incoming lines (DID’s) to ring into the
ring group extension.
