15
Before Calling For Service
Refrigerator does not operate.
• Confirm Deepfreeze
®
control is on.
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item at
that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If
Deepfreeze
®
control is on, lights work but 2 fans and
compressor are not operating, refrigerator may be in
defrost cycle.
Refrigerator still won’t operate.
• Unplug refrigerator. Transfer food to another unit
or place dry ice in Deepfreeze
®
section to preserve
food.
Warranty does not cover food loss.
Check
warranty certificate for specific coverage.
• Call
1-800-628-5782
inside U.S.A. and
1-319-622-5511
outside U.S.A. to locate an
authorized
Amana technician.
Food temperature appears too warm.
• See above sections.
• Allow time for recently added warm food to reach
Fresh Food or Deepfreeze
®
temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust Fresh Food and/or Deepfreeze
®
control.
• Confirm rear air grille is not blocked. Rear air grille is
located behind left garden fresh crisper.
Chiller Fresh
™
system temperature is too warm.
• Slide Chiller Fresh
™
control to colder setting.
• Adjust Deepfreeze
®
control to colder setting.
Food temperature is too cold.
• Clean condenser coils.
• Adjust Fresh Food control.
• Adjust Deepfreeze
®
control to warmer setting. Allow
several hours for temperature to adjust.
Refrigerator runs too frequently.
• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an
extended period of time.
• Allow time for recently added warm food to reach
Fresh Food or Deepfreeze
®
temperature.
• Clean condenser coils.
• Adjust Deepfreeze
®
control.
• Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
• It is normal during high humidity periods or if doors
have been opened frequently.
Water droplets form on outside of refrigerator.
• Check door gaskets for proper seal.
• Turn exterior moisture control switch
ON
.
Garden Fresh
™
crispers or Chiller Fresh
™
system does
not close freely.
• Check for a package which may prevent drawer
from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer
channels.
• Confirm refrigerator is level.
Refrigerator has an odor.
• See “Odor Removal” instructions in “Care and
Cleaning” section.
Refrigerator or ice maker make unfamiliar sounds or
seems too loud.
• It may be normal. See “Normal Operating Sounds”
section.
Ice maker is not producing ice.
• Confirm ice maker arm is down.
• Confirm household water supply is reaching water
valve.
• Confirm ice maker wiring harness is completely
inserted into proper holes.
• Check for kinks in copper or plastic tubing. Remove
kinks or replace tubing.
• Check electrical connections to water valve coil and
connector block on refrigerator cabinet.
• Confirm Deepfreeze
®
section is operating at proper
temperature.
Ice cubes have an odor.
• See “Odor Removal” instructions in “Care and
Cleaning” section.
• Discard ice and clean ice bucket or trays more
frequently. Ice cubes are porous and absorb odors
easily.
Ice cubes stick together or ‘shrink’.
• Empty ice cube bucket or trays more frequently. If
used infrequently, ice cubes may stick together or
shrink.
Ice forms in inlet tube to ice maker.
• Check water pressure. Low water pressure will
cause valve to leak. Self-piercing valves cause low
water pressure.
Amana recommends using a
saddle valve. Contact 1-800-843-0304 or an
Amana dealer for availability. Do not use self-
piercing valve. Amana Refrigeration, Inc. is not
responsible for property damage due to
improper installation or water connection.
