Quick Reference Troubleshooting
12
RADIO AND/OR TELEVISION INTERFERENCE
This trouble is not common, but when it occurs it is usually due to either continuous high voltage leak or discharge, or due
to the absence of a good common electrical ground. Refer to conditions listed under “Arcing Noise” and “Hissing Noise”
in the
Quick Reference Troubleshooting Chart
to determine a fix for this problem
.
SYMPTOM
POSSIBLE CAUSES
CORRECTIVE ACTION
Broken or loose ionizing wire(s)
Remove broken or loose wire and replace
with new.
Dirty ionizing-collector cell
Wash per instructions
Damaged or bent collector plates
Straighten plates with needle nose pliers
or replace entire ionizing-collector cell.
Dirty insulator caps on ionizing-collector cell
Clean with warm soapy water and rinse
well
Air cleaner is wired directly to a 120V power source
Qualified HVAC contractor must install air
flow sensor (AFS) or rewire air cleaner to
the HVAC system blower.
Loose high voltage connections
Repair or replace the component.
Radio or television interference
Uncommon occurrence ---
Check for good common ground for air
cleaner.
Hissing or sizzling noise
Poor electrical contact
Ensure that there is a good connection
between the top of the ionizing-collector
cell and the bottom of the ocntact board
assembly. Contact HVAC contractor.
No power available
Reset circuit breaker. Replace fuse.
Loose wiring at ON/OFF switch
Check for secure connection.
Defective ON/OFF switch
Replace ON/OFF switch.
ON/OFF switch not in the "ON" position
Turn the unit ON.
Loose wiring within power tray assembly
Check for secure connections. Contact
HVAC contractor.
Broken or shorted electrical component
Remove broken wire and replace with new
wire.
Excessive dirt buildup on ionizing wires
Clean wires with alcohol and allow to dry
thoroughly before turning the unit ON.
Contact board assemblies are corroded or carbonized
Replace contact board assembly.
Broken ionizing wire
Remove broken wire and replace with new
wire.
Dirty ionizing-collector cell
Clean per instructions.
Foreign object located between collector plates
Remove object from ionizing-collector cell
Damaged or bent collector plates
Straighten with a pair of needle nose
pliers or replace cell.
Insulators are corroded or carbonized
Replace insulators or ionizing-collector
cell.
Rapid arcing or zapping.
Excessive ozone smell.
Excessive ozone smell
Green LED light is not ON
Red LED light is not ON