Motor Seems to Run Too
Much
Check that lid closes properly.
Defrost and clean the freezer to remove excessive frost.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down. If this is
the situation, wait approximately 6 to 8 hours to allow the freezer to reach the correct temperature.
Get all items out at one time, keep food organized and close door as soon as possible.
Check that the lid gasket is sealed all the way around. If not, contact a qualified person or technician.
Check that space around freezer meets air circulation requirements. See “Location Requirements.”
NOTE: If none of the above, your new freezer will run longer than your old one due to its high-efficiency motor.
Temperature Is Too Warm
Get all items out at one time, keep food organized and close door as soon as possible.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down.
Check that the temperature control is set correctly for surrounding conditions.
The Lid Will Not Close
Completely or Is Difficult To
Open
Check that there are no food packages blocking the door.
On some models, check that the shelves and basket are in the correct position.
Check that gaskets are clean. See “Caring for Your Freezer.”
Check that the freezer is stable. See “Location Requirements.”
Freezer Makes Loud Buzzing/
Clicking Sound
If the freezer has recently been plugged in or turned on following a defrost or product move, or if there has been
an extended power failure, turn off the temperature alarm for the next 24 hours.
Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to normal
temperature. Turn the temperature alarm off for the next 24 hours.
PROBLEM
RECOMMENDED SOLUTIONS