CHAPTER 5: SERVICE
THERMOCOUPLE WELDER
5-2
990-070
Section III. Repair Service
Technical Assistance
If you need further technical assistance, please contact either your authorized service agent or Amada
Miyachi America at the postal or e-mail address or telephone or FAX number shown in the Foreword of this
manual. Before calling please obtain the model number, stock number, and the serial number from the
name plate on the product.
Telephone Service
Call the our Repair Department at the telephone number shown in the Foreword of this manual. Before
calling, please obtain the model number and serial number from the identification plate on the rear
panel.
Factory Service Repair
We provide a repair service for both warranty and non-warranty repairs. Call our Customer Service
Department at the telephone number shown in the Foreword of this manual for a Return Material
Authorization number. All equipment to be returned to us for repair must be shipped prepaid.
Please include information concerning the type of problem you are experiencing. Include with the
shipping information the name and telephone number of the person whom we should call with the
estimated cost of repairs.
