Troubleshooting Steps if Enrollment Fails:
• Confirm the panel is disarmed and in wireless enrollment mode. A red light will flash
on the panel if in wireless enrollment mode.
• Check whether the panel is already full. The limit is four Touchpads. To confirm
number of Touchpads connected, log into your account.
• Tap the "Restart" button to try again.
72DF
9EF8
By default the Touchpad network list will show and BAT-Connect access points. To view all
networks in range tap the “Show all networks” button at the bottom of the network list.
4. Mount the Touchpad.
Refer to section “Touchpad Mounting” for mounting instructions.
5. Enroll the Touchpad
by pressing the enroll button on the side of the panel until it beeps once
and then select the desired network.
Note:
If connecting to a home network, enter router credentials at the Touchpad. After a
connection is established, the Touchpad will discover all devices on the network. Select the
desired panel. After selecting the desired panel, the Touchpad will progress through stages of
discovery and authentication. Upon success it will show the DISARMED screen. If the wrong panel
was selected, press the “Restart”button in the side menu.
6. If using cameras or user management features,
you must log in to the Alula Cloud as the
account owner. To log in go to Settings and select Touchpad. Enter master code, then select Alula
Cloud. Sign in with Alula Cloud user name and password.
Note
: internet access is required.
7. Test the Touchpad
by arming and disarming the panel from the Touchpad.
