DISTRIBUTION AMPLIFIERS
7
TROUBLESHOOTING GUIDE
10
We have carefully tested and have found no
problems in the supplied
DA1804NT
unit; however,
we would like to present these suggestions
:
•
Please make sure that the input amplitude of
the analog signal is less than 1.5V.
•
Please use the Altinex supplied external
adapter supplying 9V 500 mA.
•
Please make sure that proper quality of cables
is used. We recommend an Altinex made cable
for the best results.
•
If a problem arises after continuous usage at
higher voltage, higher temperature, higher
humidity, or at other extreme environmental
conditions, please correct the problem.
ALTINEX POLICY
11
11.1 LIMITED WARRANTY
Altinex warrants that its products and cables are
free from defects in materials under normal use
and service. This warranty is limited to repairing at
the company’s factory any part or parts of the
product, which upon company’s examination shall
disclose to be, thus defective. Products
considered defective should be returned to
company with transportation charges pre-paid
within 2 years (90 days for cables) from date of
shipment to the purchaser. The warranty is
expressly instead of all other warranties
expressed or implied. Altinex neither assumes nor
authorizes any other person to assume for it any
other liability in connection with the sale of our
products. This warranty shall not apply to any
product that shall have been repaired or altered
outside of the company’s factory in any way so as,
in its judgment, to affect its stability or reliability, or
that has been subject to misuse, negligence or
accident.
11.2 RETURN POLICY
It is very important to Altinex that you receive the
products that you have ordered and that this
product meets your expectations. In the unlikely
event that an Altinex product needs to be
returned, please follow the policies below:
Altinex will accept product returns for a period of
30 days from authorized Altinex dealers. Products
must be returned in an unopened package.
If the product has been opened, the restocking
fees will apply. For the restocking fee amount,
please contact an Altinex Sales Representative.
If the product is in your possession for more than
30 days, the restocking fees will apply.
Altinex will not accept any returns on cables or
custom products.
If your product is in warranty and needs service,
contact the Altinex Sales Department for an RMA
(Return Material Authorization). Products returned
without an RMA number may experience a delay
in service.
If your product is out of warranty and needs
service, contact the Altinex Sales Department for
an RMA (Return Material Authorization). Products
returned without an RMA number may experience
a delay in service. The service charges will be
quoted to you before the actual repairs are done.
11.3 CONTACT INFORMATION
Sales Department
Phone: 714-990-2300
Fax: 714-990-3303
Accounting Department
Phone: 714-990-6088
Fax: 714-990-5778
