Product support
21
Help and assistance
If you require any technical guidance or find that your cooker is not operating as intended, a simple solution can
often be found in the
Troubleshooting
section of these instructions or online at
w
ww.altimo.co.uk
.
If you still require further assistance, call one of our experts on
0330 041 7490
.
To help us give you a fast and
efficient service, please have the following information ready:
Model Ref.
Serial number
Date of purchase
You can find these on the rating
plate - a small information panel
(usually a sticker or metal plate)
on the rear of your appliance.
This will be shown on your receipt.
Local call rates apply*
Lines open 9.00am – 5.00pm Monday to Friday.
*Calls to support enquiry lines may attract a charge and set up fee from residential lines depending on your call plan/tariff. Mobile and other
providers costs may vary, see www.bt.com/pricing for details.
For Security and training purposes, telephone calls to and from customer service centres may be recorded and monitored. Calls from
Republic of Ireland will attract international call charges.
