Extender Scaler 3x1 + 1
www.altimium.com
Trouble Shooting
Steps of Regular Troubleshooting Routine
1.
Power
: Please make sure all devices are powered on (the sources,
transmitter, receiver and display).
2.
Indicator
: Please make sure LED indicators of the transmitter and
receiver are normal according to user manual.
3.
Devices
: Please make sure picture can be shown normally when
connecting the source to the display directly.
4.
Cable
: Plug in and out HDMI/Cat X cable or try another HDMI/Cat X
cable.
Please make sure the specific cable length is within the
transmission range listed in below table based on different
resolutions.
Resolution and Transmission Range
Cable
1080P@60
4K@60 420
/4K@30
4K@60 444
HDMI IN
49ft
33ft
N/A
HDMI OUT
33ft
16ft
16ft
Cat 5e/6
197ft
115ft
N/A
Cat 6a/7
230ft
131ft
N/A
Cat 5e/6/6a/7 cable is recommended. Do not use Cat 5 cable.
Please make sure the two connectors of one Cat X cable are the
same standard (EIA/TIA 568B).
5.
Compatibility
: Please test other source and display devices to determine
if it is a compatibility issue.
Resolution
