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AltiServ HPBX Supplement

11

When a trunk is assigned a tenant ID, the outgoing calls made to this
trunk can be initiated by the tenant users ONLY.

Important:

When creating Tenant entries for IP extensions, the IP trunk

must have the same Tenant Name assigned as the IP extension.

Modifying the Tenant Table

Note:

If the administrator changes the tenant group of an extensionAuto
Attendant 
or DNIS number, the administrator must also check and
change other extensions or system configurations to make sure the
tenant group is not crossed by forwarding, etc. AltiAdmin will not
automatically check and update.

To edit the tenant name:

Double-click the name in the Tenant window (or select the name and
click Edit), then change the name in the dialog box that appears.

To change the extension-to-tenant ID assignment:

Open the Extension Configuration General window, as discussed in
the steps on the previous section under “To assign extensions to tenant
IDs:,” and use the Tenant drop-down list to change the tenant ID
assigned to any extension.

If a tenant ID is already assigned, you must change or remove the
assignment from the old extension before you can assign it to a new
one.

Note:

If an extension is assigned to Tenant ID 0 in the Tenant
drop-down list, the extension is able to access all trunks and
extensions, even though the extension/trunks have been
assigned to tenants.

To change the trunk-to-tenant ID assignment:

Open the Trunk Configuration General window and use the Tenant
Selection 
drop-down list to change the tenant ID assigned to any trunk.

Note:

If a trunk is assigned to Tenant ID 0 in the Tenant Selection
drop-down list, the trunk is accessible to all extensions, even
though there are tenant assignments.

Содержание AltiServ HPBX

Страница 1: ...AltiServ HPBX Supplement to AltiWare OE 4 6 System Installation and Administration Manual 09 2003 4410 0001C...

Страница 2: ...ure accuracy AltiGen Communications Inc will not be liable for technical or editorial errors or omissions contained within the documentation The information contained in this documentation is subject...

Страница 3: ...guration GUI Changes 4 General Page Extension Configuration 4 Tenants Page System Configuration 5 DNIS Page System Configuration 6 Business Hours Page System Configuration 7 Holiday Page System Config...

Страница 4: ...AltiServ HPBX Supplement 2...

Страница 5: ...the subscriber without the up front costs and support overhead of premise based equipment AltiServ HPBX enables service providers and customers the ability to perform moves adds and changes using intu...

Страница 6: ...session AltiConsole Client Session License each AltiConsole client connected to AltiWare counts as one AltiConsole session The following OE 4 6 licenses are still supported in AltiServ HPBX Agent Seat...

Страница 7: ...rade will generate 20 AltiView and 2 AltiConsole Client Session Licenses System Requirements AltiWare OE 4 6 SP1A AltiServ HPBX Base License Installation Important AltiWare OE 4 6 with SP1A must be in...

Страница 8: ...f Extension Configuration Calling Number field each extension number in a tenant group can be configured with a calling number When an outgoing call is made by this extension through PRI or IP trunks...

Страница 9: ...ation Tenant Operator field each tenant group is assigned a local operator This local operator can only be accessed by members of this tenant group When a call is routed into a tenant s Auto Attendant...

Страница 10: ...ours Page System Configuration on page 7 The Workdays During Business Hours Workdays Outside Business Hours and Non Workdays options are determined based on setup in Business Hours Holiday drop down l...

Страница 11: ...uting destination extension or Auto Attendant must be in the same tenant as specified in the Tenant field Business Hours Page System Configuration Figure 4 Business Hours page System Configuration In...

Страница 12: ...Figure 6 Holiday page System Configuration In the Holiday page of System Configuration Holiday Profiles field Profile drop down list selection based on Holiday profiles added using the Add button Cli...

Страница 13: ...o Attendant The Auto Attendant configuration windows Auto Attendant Select dialog box and Auto Attendant Main Window will display fields for Tenant Name Figure 7 Auto Attendant Select dialog box Figur...

Страница 14: ...to open the Extension Configuration General window 2 For each extension you want to assign to a tenant ID a In the Extension list select and highlight the extension you want to assign to a tenant ID...

Страница 15: ...s To change the extension to tenant ID assignment Open the Extension Configuration General window as discussed in the steps on the previous section under To assign extensions to tenant IDs and use the...

Страница 16: ...g phrase Your system is out of IP Extension License Please contact your system administrator AltiClient NetMeeting IP phone login is treated as an AltiGen IP phone and therefore does not count as usin...

Страница 17: ...ge Integration MultiSite AltiConsole Unsupported Feature Codes The following feature codes are not supported in AltiServ HPBX 35 Virtual Login station privilege override 37 Remote Call Forwarding 38 O...

Страница 18: ...14 AltiServ HPBX Supplement...

Страница 19: ...s 6 7 C calling number field 4 changing extension to tenant ID assignment 11 changing trunk to tenant ID assignment 11 configuration multi tenant table 10 configuration GUI changes 4 creating tenant e...

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